What are the responsibilities and job description for the Delivery Services Manager (Business Operations Supervisor 2/Underfill Opportunity!) position at Department of Administrative Services?
Initial Posting Date:
01/24/2025
Application Deadline:
02/09/2025
Agency:
Department of Administrative Services
Salary Range:
$5,763 - $8,920
Position Type:
Employee
Position Title:
Delivery Services Manager (Business Operations Supervisor 2/Underfill Opportunity!)
Job Description:
Opportunity Awaits, Apply Today! Delivery Services Manager (Underfill Opportunity)
The Department of Administrative Services (DAS) is at the heart of Oregon's government, providing innovative and essential business services to state and local agencies. Our Publishing & Distribution Program is a dynamic, high-impact team that ensures secure, reliable, and efficient printing, mail processing, and delivery services across the state. Join us to help shape Oregon's future by fostering seamless service delivery to communities and agencies statewide.
The goal of this recruitment is to fill this position at a Business Operations Supervisor 2 level. However, we encourage candidates who meet the minimum qualifications for a Business Operations Supervisor 1 to apply, as we may consider underfilling the position until the selected candidate meets the minimum qualifications for the Business Operations Supervisor 2. Underfill training will not exceed three years.
We’re seeking a Delivery Services Manager to lead our Mail and Delivery unit. In this role, you’ll supervise and inspire a team of dedicated staff, ensure operational excellence, and provide exceptional service to our customers. This is your chance to make a tangible impact by enhancing service delivery, streamlining workflows, and driving innovative solutions for government operations.
Duties include:
- Recruit, train, and supervise a diverse team while fostering an inclusive workplace. Set clear goals, evaluate performance, and develop employees for success.
- Oversee mail processing, shipping, receiving, and delivery operations to ensure timely, secure, and cost-effective services.
- Act as the primary contact for customer agencies, addressing inquiries, resolving complaints, and advocating for service enhancements.
- Monitor operations, track metrics, and develop strategic plans to improve productivity, efficiency, and customer satisfaction.
- Promote safety protocols, ensure compliance with security standards, and maintain confidentiality for sensitive materials.
- Support budget planning, manage expenditures, and oversee inventory to align resources with program goals.
View the full job description
here
.
What We Are Looking For
Minimum Qualifications:
Business Operations Supervisor 2 ($5,763 - $8,920)
Four years of lead work, supervision, or progressively related experience; OR one year of related experience and a bachelor’s degree in a related field.
Business Operations Supervisor 1 ($4,749 - $7,353)
Three years of lead work, supervision, or progressively related experience; OR a bachelor’s degree in a related field.
Desired Attributes:
- Proven experience managing teams, including training, supervising, and motivating staff to achieve and maintain high performance standards.
- Ability to manage multiple tasks and priorities effectively in a fast-paced work environment.
- Evidence of implementing systems or processes to streamline workflows and improve productivity.
- Strong interpersonal and communication skills, demonstrated through engagement with diverse internal and external partners.
- Ability to identify operational challenges and develop innovative, cost-effective solutions.
- Demonstrated knowledge and experience in shuttle delivery operations, including route planning, vehicle maintenance coordination, and ensuring compliance with regulatory requirements.
Preference:
Preference may be given to candidates with:
- Experience in Publishing & Distribution programs for the state of Oregon.
- Knowledge in shuttle delivery operations, including route planning, vehicle management, and adherence to regulatory requirements.
Application Details and Instructions
Ready to join our team? Here’s how to apply:
- External Applicants: Click on the “Apply” link. Attach a cover letter and current resume. Ensure your materials clearly demonstrate how you meet the minimum qualifications, desired attributes, and experience for this position. View thisvideofor help.
- Internal Applicants (Current State of Oregon employees): Apply via your employee Workday account. Attach a cover letter and current resume. Ensure your materials clearly demonstrate how you meet the minimum qualifications, desired attributes, and experience for this position. View thisknowledge articlefor help.
- This announcement is for one permanent, full-time, Business Operations Supervisor 2 position in management service.
- Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Cassie Graham at:cassie.graham@das.oregon.govor 503-949-6169 (voice/text).
Benefits of Joining Our Team
DAS focuses closely on collaboration to support fellow teammates, while ensuring safety and looking for ways to innovate.
DAS focuses closely on collaboration to support fellow teammates, while ensuring safety and looking for ways to innovate.
Our amazing
benefits
include:- Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family.
- Generous Paid Time Off:
- 11 paid holidays annually.
- 3 personal business days each year.
- 8 hours of sick leave accrued monthly.
- Progressive vacation leave that grows with your years of service.
- Additional Benefits: Life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
- Wellness: Resources to support work-life balance, health, and overall satisfaction.
- Career Growth Opportunities: Access to professional development and advancement to build your career with the State of Oregon.
- Get There
- Oregon’s easy-to-use carpool matching tool and trip planner.
- Student Loan Forgiveness: As a state employee, you may qualify for thePublic Service Loan Forgiveness(PSLF) program, helping you achieve financial freedom while making a difference.
- Live, work, and play inSalem, Oregon.
Additional Details
- Employee is required to possess and maintain a valid driver’s license issued by the state where the employee resides.
- Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
- Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
- Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visitVeterans Resources.
Helpful Links & Resources
How to Set Job Alerts
| Workday Applicant FAQ
| What You Need to Know to Get the Job
Oregon Job Opportunities Webpage
| Classification and Compensation
| Pay Equity
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
The Department of Administrative Services is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Department of Administrative Services, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.
