Information Systems Specialist 6 (Business Systems Analyst (GIS)

Innovative Mission: At ODA, we’re at the forefront of protecting and promoting Oregon’s agricultural communities and economies.

Diverse Programs: ODA has 38 programs ranging from our staff and constituents in their dusty boots out in the fields to clean high-tech labs that serve every Oregonian.

Collaborative Agency: The staff ("aggies") at ODA, are unified in the mission to support our farmers and ranchers across the state. As a Business Systems Analyst (GIS), you will work as a part of the IT team to ensure that our business systems are always available and working for all aggies who need them to support the needs of farmers, ranchers, and other agencies across Oregon.

Provide support, maintenance, administration, and configuration for Geospatial Information Systems (GIS), GIS data, and related visualizations using ArcGIS Server / Web / Pro and MS SQL for all users at ODA.

Produce high-quality maps, digital drawings, and other visualizations using GIS software and GIS and other related data.

Monitor system performance, access, resource utilization, backups/restores/recovery for GIS and supported business systems, addressing problems quickly and permanently.

Oversee the design and implementation of new business systems, or upgrades to existing ones, in alignment with Enterprise, Agency, and Program requirements.

Establish, document, and follow project management standards that provide appropriate visibility and oversight into the resources and timing required for supported business systems projects.

Draft technical specifications, documentation, and implementation plans for GIS and other supported business systems and evaluate vendors based on cost, performance, alignment with agency goals, and other cruiteria as required.

Provide technical support and training to GIS users, and for escalated help desk tickets for other supported business systems, resolving complex issues in a timely manner.

Represent ODA with participation in State working groups and serve as primary point of contact for GIS data, access, standards, and integrations with outside entities.

Conduct business analysis and research, hold regular meetings with agency leaders and users to review business process, GIS and other supported business systems for efficacy, efficiency, proper usage, and continued need.

Experience performing business analysis, research, and support on a wide variety of business systems (ArcGIS, M365, CRM, ERP, custom, etc.)

Working knowledge and experience with project management standards, methodologies, and tools.

Demonstrated experience maintaining and supporting ArcGIS Pro, preferably in a cloud environment.

Proven ability to solve complex business system problems in a timely and sustainable manner.

Experience documenting incidents, technical writing, knowledge articles and delivering customer-focused training.

Effective and precise writing, grammar, and verbal communication skills.

Self-motivated with an ability to manage time well, multitask, and prioritize workload and to work independently under pressure of tight deadlines.

Proven ability to build relationships across an organization and develop collaborative partnerships.

Ability to model empathy, compassion, and maturity as a member of a diverse team.

Commitment to providing a superior customer experience.

Clear communication skills when explaining technical issues or requirements to both technical and non-technical peers.

Providing empathy to users who are experiencing frustration with technology.

M365 business systems, Dynamics ERP, and both Apple and Microsoft hardware and operating systems.

Recruitment Closes: April 27, 2025

1st Round 45 min Interview: May 6 - 9, 2025

2nd Round if needed: TBA

A cover letter and resume are required. Your cover letter should demonstrate how your experience and training relate to your qualities under the "what we’re looking for" section above.

Your cover letter may be addressed to the hiring manager, Ryan Schlunz, CIO.

Upon submitting your application, please check your Workday account for additional tasks to complete, such as questionnaires, and to request veteran's preferences (if applicable).

Please ensure you've provided a thorough and updated application regarding the position for which you are applying. The required application materials submitted at the time of application will be used to determine salary based on a pay equity assessment. For further information, please visit the homepage.

This position is management service and is not represented by a union.

This recruitment may be used to fill future vacancies.

The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the page for more details, or you may for information on Pay Equity.

United States Employment Eligibility: The Oregon Department of Agriculture does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Employment Department is an E-Verify employer. If you are a successful candidate, you must present your I-9 (See page 3) for employment verification.