What are the responsibilities and job description for the Clerical Support Assistant position at Department of Behavioral Healt?
JOB SUMMARY
The incumbent of this position serves as Clerical Support Assistant in the Assessment & Referral Center Division (ARC), Clinical Services Administration, Behavioral Health Authority, Department of Behavioral Health. The incumbent is responsible for performing a wide variety of clerical functions essential to the operations of the ARC. Receives visitors and phone calls for the office. Responds to a variety of inquiries not requiring technical knowledge. Provides excellent customer service to a wide range of consumers with varying needs, (behavioral health illness, addictions, disability, educationally challenged, etc.) Conducts initial intake and registration for consumers to receive adequate care and referrals. Receives, reads, sorts, logs, and attaches pertinent referral materials to staff and distributes incoming mail such as correspondence, reports, and other documents for the office.
This position IS in the collective bargaining unit represented by SED and you may be required to pay an agency service fee through an automatic payroll deduction.
Area of Consideration: Open to the Public
Duration of Appointment: Permanent/Career
TOUR OF DUTY: 8:15am – 4:45pm Monday – Friday
QUALIFICATIONS REQUIREMENT
This position requires one (1) year of specialized experience equivalent to the next lower grade level. Specialized experience is experience which has equipped the candidate with the particular knowledge, skills and abilities to successfully perform the duties of the position to be filled.
LICENSURE
None
EDUCATION
High School Diploma or Equivalency
WORK EXPERIENCE
Experience is performing a wide range of administrative functions.
WORK ENVIRONMENT
The work is performed in a typical office environment.
Position Designation: This position is deemed as “Security Sensitive” pursuant to Section 410 of Chapter 4 of the D.C. Personnel Regulations, in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests:
- Criminal background check;
- Traffic record check (as applicable);
- Consumer credit check (as applicable);
- Reasonable suspicion drug and alcohol test; and
- Post-accident or incident drug and alcohol test.
THIS POSITION ALSO REQUIRES A PRE-EMPLOYMENT PHYSICAL
RESIDENCY PREFERENCE
A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, a line attorney position in the Legal Service (series 905), or an attorney position in the Excepted Service (series 905) who is a bona fide District resident AT THE TIME OF APPLICATION for the position may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present proof of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
