What are the responsibilities and job description for the Hearings Division Program Support Coordinator (Program Analyst 2) position at Department of Consumer & Business Services?
Initial Posting Date:
01/16/2025
Application Deadline:
01/30/2025
Agency:
Department of Consumer & Business Services
Salary Range:
$5,325 - $8,148
Position Type:
Employee
Position Title:
Hearings Division Program Support Coordinator (Program Analyst 2)
Job Description:
Mark Your Calendars! DCBS will host Career Fair 2025
Friday, Feb. 28, 2024, 10 a.m. – 2 p.m.
For more information, please visit:
www.oregon.gov/dcbs/career-fair
This position will be located in either Salem or Portland, based on the successful candidate’s location and finalized when the job offer is made.
Our mission...
To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.
The
Department of Consumer and Business Services
(DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.
This position is represented by the Service Employees International Union (SEIU).
What’s in it for you:
- Rewarding work in a productive and creative environment
- Colleagues who are passionate about public service
- Work/life balance, 11 paid holidays a year, and acompetitive benefits package
- Advancement and learning opportunities that will help grow your career with the State of Oregon
- Possible eligibility for thePublic Service Loan Forgiveness Program
This position is eligible for
hybrid remote work
on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.
Here’s what you will do:
As the Hearings Division Program Support Coordinator, you work closely with Hearings’ Division management to assist with hearing and mediation planning and evaluation, including administer WCB’s Mediation Program, which handles approximately one-third of the Hearings Division workload. This includes:
- Gathering data and providing analysis to assess Hearings Division workload allocations, create statistical reports, communicate findings, and make recommendations to the WCB management team
- Adapting program methods and providing in-depth analysis, evaluation, and reporting of mediation scheduling and outcomes
- Making recommendations to Hearings Division management for program and process improvements
- Scheduling and tracking of mediations
- Providing program information, education, and explanation of rules and guidelines to stakeholders and members of the public
- Coordinating ALJ travel, including accompanying ALJs to remote hearing locations as needed
- Providing confidential administrative support to the Presiding Administrative Law Judge
For a complete listing of the duties and responsibilities of this position, please review the position description by clicking
here
.
Here’s what you need to qualify:
Minimum Qualifications:
- A bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program and two years’ experience coordinating or administering a program
OR
- Any combination of experience or education equivalent to five years of experience coordinating or administering a program
Requested Skills:
- Knowledge regarding database computer systems, statistical information gathering methods and analysis, and the development of extensive spreadsheets
- Extensive experience in high-level administrative support
- Familiarity with medical and legal terminology
- Ability to prioritize work with conflicting priorities and ability to meet deadlines
- Preference may be given to individuals with project management training, a thorough working knowledge of Workers’ Compensation Board rules and regulations, or familiarity with administrative law
Application information:
- A resume and cover letter are required for this job posting. Please attach them in the “Resume / Cover Letter” section of the application.
- Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.
- You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.
Additional information:
- Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.
- The successful candidate must have a valid driver's license and a satisfactory driving record. Before an offer of employment, DCBS may request that you provide an official driving record.
- This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
- Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:Veterans Resources. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
- We hire preferred workers! For more information, please visit our website:Preferred Worker Program.
- The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will useE-Verifyto confirm that you are authorized to work in the United States.
Helpful links and contact information:
Learn more about
DCBS
Understanding the State Application Process
Help and Support
webpage
For more information you may contact us by e-mail at
DCBS.Recruiting@dcbs.oregon.gov
or by phone at 503-378-3200.
DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our
diversity, equity and inclusion webpage
.
