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STAFF SERVICES MANAGER I

Department of Education
Sacramento, CA Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 6/25/2025

Join our dynamic team at the California Department of Education! As a key member of our organization, you will have the opportunity to work under the direction of the Director of Communications and Public Relations to create, update, and implement the Statewide Awards Programs.


The Staff Services Manager I (Specialist) works cooperatively with program units and supervisors throughout the California Department of Education (CDE), and performs the most difficult, sensitive, and complex program activities in the management and implementation of the CDE’s recognition/awards programs. The incumbent serves as the subject matter expert and program policy advisor to the internal and external stakeholders.

Travel is required, as necessary, for administration of the program throughout the state.

You will find additional information about the job in the Duty Statement.

Working Conditions

TELEWORK OPTION

This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and physically reporting to the office.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • STAFF SERVICES MANAGER I

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-474596
Position #(s):
174-410-4800-003
Working Title:
Awards Unit Manager
Classification:
STAFF SERVICES MANAGER I
$6,963.00 - $8,650.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Communications Division

Department Information

The California Department of Education (CDE) oversees the state's diverse and dynamic public school system, which is responsible for the education of more than six million children and young adults in more than 10,000 schools with 295,000 teachers. The CDE and the State Superintendent of Public Instruction are responsible for enforcing education law and regulations; and for continuing to reform and improve public elementary school programs, secondary school programs, adult education, some preschool programs, and child care programs. The CDE's mission is to provide a world-class education for all students, from early childhood to adulthood. The CDE serves our state by innovating and collaborating with educators, schools, parents, and community partners, preparing students to live, work, and thrive in a highly connected world.

http://www.cde.ca.gov/

Special Requirements

Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of “Statement of Qualifications, Your Name,” be no more than 2 pages, no smaller than 12-point font, and address the following:


1) Highlight your experience managing complex programs, especially recognition or awards programs, within a government or similar organizational structure.
2) Describe specific examples where you’ve overseen or coordinated such programs, including your role in the planning, implementation, and evaluation phases.
3) Explain your background in the relevant subject area(s) for the CDE's recognition/awards programs, demonstrating your depth of knowledge and experience.
4) Provide examples of your experience working cooperatively with various units and supervisors, especially within large organizations, government agencies, school districts, or county offices of education.
5) Discuss your experience with or willingness to travel for program-related duties, particularly in managing programs at a state level or across a large geographic area.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/25/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Education
Human Resources Division-Mail In
Attn: C&P PC 3909/JC-474596
1430 N Street, Ste. 1802
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Education
Department of Education Drop-Off
Attn: C&P PC 3909/JC-474596
1430 N Street (Lobby Drop-Off Box)
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    A STATEMENT OF QUALIFICATIONS IS REQUIRED. Please see the Special Requirements section for instructions. Applications without the SOQ will not be considered.

    For assistance in completing the SOQ, we encourage you to watch the following video:
    Work4CA: How to Write a Statement of Qualifications (SOQ)

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
1) Ability to manage complex and sensitive programs from start to finish, ensuring successful implementation and execution of recognition/awards programs.
2) Proven experience in coordinating various program activities, ensuring timelines and goals are met.
3) Knowledge of program management best practices, particularly in the context of education and recognition programs.
4) Strong verbal and written communication skills, and skilled at building positive working relationships and collaborating effectively with stakeholders at all levels, both within and outside of the organization.
5) Exceptional organizational abilities to handle the diverse and often intricate aspects of managing recognition/awards programs.
6) Familiarity with government processes and structures, particularly in the context of education and public-sector program management.

Benefits

The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit. Some of these benefits include:
  • Medical benefits, including health, dental, and vision insurance
  • Paid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days
  • 401(k) and 457(b) Plans (Savings Plus)
  • Employee Assistance Program
  • Commute Program

More benefit information can be found on CalHR’s website: Benefits Summary


Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Elizabeth Sanders
(916) 268-2081
esanders@cde.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Randi Thompson, EEO Officer
(916) 445-9174
oeoinfo@cde.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions


  • How to Apply for state jobs: https://calcareers.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx
  • Electronic applications submitted through your CalCareer account are highly recommended.
  • DO NOT include any confidential information on any documents you submit for this job vacancy. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
  • Incomplete or late application packages will NOT be considered.
  • For experience to be considered, your STD 678 (state application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Applications that are submitted blank or with “see resume” in place of duties performed will be considered incomplete.
  • For civil service classifications, do not use working titles.
  • If you choose not to submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), use the revised 06/2024 version.
  • If you are using education to meet the minimum qualifications, you must submit a copy of your transcripts or diploma. Foreign transcripts must be accompanied by an academic credential evaluation. List of approved agencies: Foreign Transcript Evaluation (CL-635)
  • Please note that the CalCareer system will not allow you to make changes to your application once it is submitted.
  • Candidates who reside outside of the State of California may be admitted to the job interview but must provide proof of residence in California prior to being eligible for appointment.
  • For general information about getting a job with the state, please view the job series videos here: Work4CA:How to Get a State Job Series.

Examination Information

To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification.

The examination bulletin(s) may be viewed on the California Department of Education Web page at: Open Examinations - Jobs at CDE (CA Dept of Education) or at the link below:


Staff Services Manager I: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2109

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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