What are the responsibilities and job description for the ASSOCIATE GOVERNMENTAL PROGRAM ANALYST position at Department of Health Care Access and Information?
Hybrid Telework Opportunity
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You will find additional information about the job in the Duty Statement.
Working Conditions
HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises. If you are interested in maintaining a life/work balance and not dealing with a daily commute, then this position may be for you!
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Shall Consider:
STAFF SERVICES ANALYST
Department Information
The Office of Administrative Services, also known as OAS, supports the department’s most valued resource, its people. We support our staff through human resources, budgeting, accounting, procurement, contracts, and business services. Our mission is to help expand equitable access to quality and affordable health care for all Californians. Join our team and make a difference in the lives of those you serve.
HCAI demonstrates a commitment to building an inclusive work environment that promotes diversity, where employees are appreciated, and comfortable as their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture providing equitable opportunities which empowers health care access and information serving diverse CA populations.
Special Requirements
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/21/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Other -
Unofficial transcripts must be included if qualifying under an education pattern of the minimum qualifications. If selected, official transcripts will be required upon appointment.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required. The SOQ is a separate document with the applicant's name, Job Control number, and the classification they are applying for (SSA or AGPA) clearly indicated in the top right corner. Responses must be typed, using Arial font, size 12 or larger, and should not exceed two pages. When completing the SOQ, number your responses, restate each question, and include your total years of relevant experience, education, and training. Provide detailed explanations for each answer.
- Describe in detail your experience, educational background, and qualifications related to this position as described in the duty statement, with emphasis on experience related to payroll, benefits, and file management.
- Describe your experience with data analysis in promoting a culture of continuous improvement, adaptability, and resilience. Provide specific examples from your work and explain the impact these efforts had on the organization.
- Describe in detail your experience, educational background, and qualifications related to your ability to set priorities, develop work plans, and monitor progress to ensure the timely and accurate completion of special projects within Human Resources.
Desirable Qualifications
- 2-3 years of experience in Human Resources, specializing in Payroll and Benefits.
- 2-3 years experience in Human Resources, specializing policies and procedures.
- 2-3 years experience collecting, analyzing, and presenting data to management for process improvement initiatives in Human Resources.
- 2-3 years experience maintaining/organizing confidential personnel files, records, and documents.
- 2-3 years experience encouraging a culture of continuous improvement, adaptability, and resilience.
- 2-3 years experience establishing priorities, creating work plans,and tracking progress on special projects within Human Resources.
- 2-3 years experience drafting a correspondence for distribution to an organization from an administrative support unit.
- 2-3 years experience dealing with sensitive issues that have a high level of conflict within Human Resources.
- Demonstrated ability to remain flexible with constantly changing priorities including the ability to take the lead when needed on completing time sensitive and high priority assignments with appropriate speed and urgency without sacrificing quality.
- Demonstrated ability to use interpersonal, networking and conflict resolution skills to effectively represent the needs and interests of your organization and leadership.
- Commitment to delivering high-quality customer service in all aspects of the role.
- Proven track record of motivating and engaging employees, ensuring alignment with an organizations mission and values.
- Ability to develop and maintain effective and cooperative working relationships, as well as interact with individuals at all levels in a professional manner.
- Experience leading initiatives that promote organizational excellence through innovative solutions and best practices.
- Demonstrated commitment to building and maintaining an inclusive work environment that supports an organizations diversity, equity, and belonging initiatives.
- Proven ability to maintain a workplace free from violence, discrimination, and harassment.
- Ability to handle sensitive information with the highest level of confidentiality.
- Strong work ethic with adherence to an organizations policies and procedures.
Benefits
To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website.
University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Amanda Herman
(916) 326-3228
HRClassAndPay@hcai.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 326-3261
eeo@hcai.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Requirements
If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification. Example: if you are applying for a Staff Services Analyst position based on your Bachelor’s degree, you must attach a copy of your unofficial transcripts showing the conferred date of the degree you obtained. Official sealed transcripts will be required upon appointment. Applicants who fail to provide this information shall be disqualified.
Examination Information for Classifications
Staff Services Analyst
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
