What are the responsibilities and job description for the ASSOCIATE GOVERNMENTAL PROGRAM ANALYST position at Department of Health Care Access and Information?
Hybrid Telework Opportunity
The Associate Governmental Program Analyst (AGPA) is responsible for complex, sensitive/confidential functions in an office work support role. The AGPA regularly performs a variety of analytic duties and is expected to consistently exercise a high degree of initiative, independence, and originality in performing assigned tasks. The AGPA handles detailed and sensitive customer contacts, as well as independent origination of correspondence, documents, and reports, involving the knowledge and application of detailed regulations, policies, and procedures. Develops system improvements for budgeting, planning, and workforce analysis. Provides analytical assistance on Director’s Office workload, business process, and sensitive departmental or program issues. The AGPA also provides administrative analysis on critical and time-sensitive assignments and performs other analytical services and other related work for the Directorate.
Take a 2-minute survey to tell us why you applied for HCAI! - https://forms.office.com/g/B6eXh2NKpZ
You will find additional information about the job in the Duty Statement.
Working Conditions
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Shall Consider:
STAFF SERVICES ANALYST
Department Information
Want to work in an office that oversees hundreds of employees dedicated to making access to health care more equitable and affordable throughout California? Then join the Department of Health Care Access and Information’s Director’s Office. The Director’s Office oversees and manages the work of five different offices and houses the Communication and Planning and Legislative and Governmental Affairs units, and the Chief Equity and Equal Employment Opportunity offices. The work of the Director’s Office impacts the entire organization and the State of California.
HCAI demonstrates a commitment to building an inclusive work environment that promotes diversity, where employees are appreciated, and comfortable as their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture providing equitable opportunities which empowers health care access and information serving diverse CA populations.
To learn more about HCAI, visit: http://HCAI.ca.gov/
Special Requirements
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/7/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other -
Unofficial transcripts must be included if qualifying under an education pattern of the minimum qualifications. If selected, official transcripts will be required upon appointment.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required for this position. The SOQ is a separate document with your Name, Job Control number, and classification applying for noted on the top. Your response must be no more than two pages. Resumes and cover letters do not take the place of the SOQ. Applications without an SOQ or failure to follow instructions above will not be considered for this position.
- Describe your knowledge, experience and skills working with the public to provide customer service.
- Describe your knowledge, experience and skills working in a fast-paced team-oriented environment.
- Describe your knowledge, experience and skills with process analysis, process improvements.
Desirable Qualifications
- 2 years experience with executive level scheduling, meeting preparations, written and verbal correspondence handling highly sensitive and confidential information.
- 2 years experience in leading or participating in a work group or team.
- 2 years experience working in customer service.
- 1 year experience using computer software such as Microsoft Office including Word and Excel.
- 1 year experience in evaluating, analyzing and summarizing data and information, and making recommendations.
- 1 year experience in process analysis, process improvements.
- 1 year experience with executive level scheduling, meeting preparations, written and verbal correspondence handling highly sensitive and confidential information.
- 1 year experience in leading or participating in a work group or team.
- 1 year experience working in customer service.
- 1 year experience using computer software such as Microsoft Office including Word and Excel.
- 1 year experience in evaluating, analyzing and summarizing data and information, and making recommendations.
- 1 year experience in process analysis, process improvements.
Benefits
University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Amanda Herman
(916) 326-3228
HRClassAndPay@hcai.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 326-3261
eeo@hcai.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Requirements
If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification. Example: if you are applying for a Staff Services Analyst position based on your Bachelor’s degree, you must attach a copy of your unofficial transcripts showing the conferred date of the degree you obtained. Official sealed transcripts will be required upon appointment. Applicants who fail to provide this information shall be disqualified.
Exam for Classifications
Candidates that are new to state service must take the online examination to establish eligibility. The examination can be found at the following link CalCareers.
Staff Services Analyst
There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.