What are the responsibilities and job description for the INFORMATION TECHNOLOGY SUPERVISOR II position at Department of Health Care Services?
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
This position is part of the Health Information Management Division (HIMD) in the Enterprise Data and Information Management (EDIM), specifically under the Data Exchange Branch (DEB) in the Data Planning and Specification Section (DPSS). Under general direction of the Information Technology Manager I, the Information Technology Supervisor II serves as an advocate of the Enterprise Data Management Strategy (EDMS) and supports staff with projects and efforts related to the modeling and architecture of the Department’s data assets. Tasks involve collaboration with DHCS stakeholders, internal and external, in order to support the Department’s efforts in properly structuring and storing data assets. The incumbent will be responsible for directing and supervising staff in duties related to the EDMS, such as: applying data vocabulary standards, ensuring data assets are stored in well-designed data stores, and that all business processes and activities align with DHCS Data Architecture standards to support the Department in aligning with Federal, State, and Local law and legislation. Support the Department’s vision to adopt and maintain enterprise data modeling and design processes and standards, including the establishment, maintenance, and use of a Medi-Cal enterprise data model and enterprise data modeling tools.
Training and Development (T&D) assignments may be considered for this position for current California civil service employees. T&D assignments cannot exceed 24 months. However, successful T&D candidates may transition to a permanent appointment, if eligible at the end of the T&D assignment.
Have questions and/or need assistance? Contact recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!
This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.
You will find additional information about the job in the Duty Statement.
Working Conditions
- In Office – refers to all working days.
- Hybrid – refers to some working days in office and other days telework.
- Telework – refers to all working days at approved alternate work location.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SUPERVISOR II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.
HIMD assists in providing department-wide leadership and support of the collection, analysis, management, and dissemination of quality data and data products in order for programs to make sound, data-driven decisions to better serve beneficiaries, improve outcomes, and support programmatic needs and requirements.The HIMD is part of the EDIM, which provides department-wide leadership and support of the collection, analysis, management, and dissemination of quality data and data products in order for programs to make sound, data-driven decisions to better serve beneficiaries, improve outcomes, and support programmatic needs and requirements.
All hires subject to HR approval.
Special Requirements
Simple Application Steps
If you are interested in this position, complete the following these simple steps:
1. Review the education and experience minimum qualifications (MQ’s) of the Information Technology Supervisor II. See the Minimum Requirements section above.
2. Complete the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents. See the "Required Application Package Documents" section below.
4. Once you have applied, take the Information Technology Supervisor II Exam.
**Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.**
Applicants must also include a Supplemental Application (SA) for this recruitment.Responses must be no longer than one page, single spaced, formatted in 12 point Arial font, with one-inch margins. Statements of Qualifications cannot be used as a substitute for the Supplemental Application.
- Describe a large-scale data management project that you managed. How did you analyze and develop data architectural requirements to ensure the project was completed on time? How did you utilize resources effectively to support the project?
- How do you collaborate with cross-functional teams and stakeholders to achieve shared objectives? What strategies do you use to ensure alignment with the organization's strategic goals and to drive successful, measurable outcomes?
- Can you describe a challenging situation you faced while managing technical staff who supported data management and architecture? How did you handle the situation, and what steps did you take to resolve it, ensuring team effectiveness and project success?
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/17/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Supplemental Application -
In order to be considered for this position, you must complete and submit a Supplemental Application (SA). Directions for completing the SA are in the special requirements section above.
Desirable Qualifications
- Knowledge of principles, practices, and trends of public administration, including management, organization, planning, cost/benefit analysis, budgeting, and project management and evaluation.
- Knowledge of the state’s Medi-Cal program and health delivery systems.
- Knowledge of employee supervision, training development, and personnel management.
- Ability to adjust to evolving priorities and challenges in a fast-paced environment.
- Ability to work as a team leader to meet project goals and objectives in an agile product management environment.
- Ability to communicate diplomatically and effectively, both orally and in writing.
- Ability to establish and maintain effective professional working relationships.
- Ability to consistently exercise a high degree of initiative and independent judgment in resolving issues.
- Ability to effectively plan, organize, direct, delegate, and supervise complex work of a multidisciplinary staff.
- Ability to develop and evaluate alternatives, collect and analyze information, and evaluate results to choose the best solution and solve problems.
Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
- Continuous and ongoing training
- Diversity, Equity, and Inclusion program activities
- Employee Assistance Program (EAP)
- Medical, including health, dental, and vision insurance
- Paid Holidays and vacation/leave
- Defined retirement program
- Savings Plus Program (401(k), 457)
- Medical/Dependent Care Reimbursement Accounts
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Kathy Lao
(916) 750-2716
kathy.lao@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information
The DHCS standard for hybrid work is a minimum of two days per week in-person and site-based and up to three teleworking days per week. The amount of telework is at the discretion of the Department’s operational business needs and subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.
The DHCS office location for this position is: 1700 K Street, Sacamento, CA.
Additional Information
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), andthe Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov. For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
