What are the responsibilities and job description for the Administrative Support (Office Specialist 2) position at Department of Human Services?
Initial Posting Date:
04/22/2025
Application Deadline:
04/29/2025
Agency:
Department of Human Services
Salary Range:
$3,429 - $4,622
Position Type:
Employee
Position Title:
Administrative Support (Office Specialist 2)
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! We are hiring an Administrative Support (Office Specialist 2) to join our Collaborative Disability Determination Unit (CDDU) is a unit within the Aging and People with Disabilities (APD) is a program. In this position, you will provide support to the Collaborative Disability Determination Unit's (CDDU's) General Assistance program in the form of referral receipting, spreadsheet management, data entry, case coding, payment tracking and back up coverage for the GA Eligibility and Financial Specialist. Apply today!
Summary of Duties
As an Administrative Support, you will:
- Answer telephone and make outgoing calls related to services or schedule an appointment for appropriate staff.
- Process incoming mail by opening, date-stamping, sorting and filing based upon established guidelines with accuracy, completeness and consistency.
- Check incoming fax every two hours, sort, forward to appropriate place/person and file based upon established guidelines with accuracy, completeness and consistency.
- Verify, update and enter data into Database.
- Scan files for archives, create e-file and save.
- Take minutes at meetings.
- Serve as back for Office Specialist 2 GA support.
Minimum Qualifications
A valid driver’s license and acceptable driving record are required for this position or you must have an appropriate form of transportation.
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
OR
An associate degree in any field
OR
An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
- Experience working with confidential and sensitive medical information.
- Experience conducting work that requires attention to detail, particularly when reviewing documents.
- Experience providing customer service over the phone answering questions and referring calls to appropriate worker.
- Experience inputting and retrieving data from different computer programs.
- Experience advancing diversity, inclusivity and equity in your work.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
- Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
- You will work in an office environment.
- The work hours for this position are 8am-5pm, Monday through Friday.
- You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
- Welcome constructive feedback and suggestions in an effort to strengthen work performance.
- Maintain client confidentiality in accordance with published guidelines.
- Efficiently manage workload in a constantly changing work situation as well as plan for and resolve complex problems.
- You will be managing a large email inbox.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazingbenefits package.
- Possible eligibility for thePublic Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Marina Nieblas.
- Email: Marina.Nieblas@odhs.oregon.gov
- Phone (call or text): 503-507-5766
