What are the responsibilities and job description for the Business Support (Office Specialist 2) position at Department of Human Services?
Initial Posting Date:
02/25/2025
Application Deadline:
03/12/2025
Agency:
Department of Human Services
Salary Range:
$3,429 - $4,622
Position Type:
Employee
Position Title:
Business Support (Office Specialist 2)
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Do you have a passion for human services and a desire to contribute to the welfare of children and families? We are seeking a Business Support (Office Specialist 2) to join our team. Your organizational expertise and commitment to helping others will be crucial in supporting our mission. Apply today to be a key part of our effort to promote child safety and family well-being!
Summary of Duties
As an employee working within the
Child Welfare Program
, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation
that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.
As a Business Support, you will:
- Provide administrative support to caseworkers and supervisors.
- Provide coverage for reception, manage incoming and outgoing mail, answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
- Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
- Handle administrative tasks including data entry, case management tasks, and record-keeping.
- Adapt to changes as needed by supporting various areas of Child Welfare.
Minimum Qualifications
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. Or
- An associate degree in any field. Or
- An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
- Experience engaging and communicating with diverse populations both verbally and in writing.
- Experience using various computer systems or databases, including Microsoft 365 programs.
- Experience using organizational skills, prioritization, and time management to meet deadlines and complete tasks in a fast-paced environment.
- Experience completing tasks that demand meticulous attention to detail.
- Experience conducting work as part of a team, and individually.
Attention all candidates!
- Application materials are screened for minimum qualifications and essential attributes to determine if you advance in the selection process. Clearly describe how you meet these requirements in your materials, including providing detailed work and education history.
- Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”
Working Conditions
- Work will be conducted in the office; this is not a remote position.
- Employee’s work schedule will be Monday - Friday from 8 am - 5 pm PT.
- Address sensitive issues related to trauma, abuse, substance use, and crises.
- Engage with a diverse range of individuals, including those who have experienced trauma and may face challenges with emotional regulation.
- Requires substantial time spent stationary while operating a computer.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
- A valid driver’s license and acceptable driving record are required for this position.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazingbenefits package.
- Possible eligibility for thePublic Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Amanda Alvarado. If you contact the recruiter, please include the job requisition number: REQ-175580.
- Email: AMANDA.K.ALVARADO@odhs.oregon.gov
- Phone (call or text): 541-709-8695.
