What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at Department of Insurance?
This position is designated under the Conflict-of-Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict-of-Interest Code requirements may void the appointment.
New to state service? Learn how to apply here.
Please, take two minutes to check us out or provide your feedback.
You will find additional information about the job in the Duty Statement.
Working Conditions
- Must be able to work in a high-rise building.
- Must be able to walk/stand for up to 8 hours a day.
- Must be able to lift up to 50 pounds, with or without reasonable accommodations.
- Eligible for telework in accordance with CDIs Telework policy. Government Code 14200 for eligible applicants must reside in California. Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify.
- Occasional travel may be required within and/ or outside the State of California via private or public transportation (i.e., automobile, airplane, bus, train etc.) Travel may include overnight stay(s).
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
CDI is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
FINANCIAL & BUSINESS MANAGEMENT DIVISION
BUSINESS MANAGEMENT BUREAU
Department Website: http://www.insurance.ca.gov
Special Requirements
- Resume
- Supplemental Questionnaire
- Exam list eligibility - refer to exam link above.
- Transfer eligibility, if applicable, for current/former civil service employees
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/10/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - Supplemental Questionnaire - Instructions may be found in the Supplemental Questionnaire Section of this job bulletin.
Desirable Qualifications
- Strong leadership qualities and team building skills.
- Ability to maintain a positive, creative and flexible approach to issues and problems while working in a fast-paced team environment.
- Excellent organizational, research and analytical skills, and ability draw sound conclusions and adopt an effective course of action.
- Understanding of statutory and regulatory policies and procedures; the State Administrative Manual, and the Department of General Services.
- Experience in working collaboratively with control agencies.
- Ability to handle multiple assignments in various disciplines.
- Proficient with computer and software applications, including Microsoft Excel and Word.
- Ability to effectively handle stress and meet deadlines.
- Excellent verbal and written communication skills.
- Willingness to work extra hours, often without prior notice, when necessary.
- Ability to maintain a high degree of diplomacy, professionalism, initiative, and self-discipline to independently work with a variety of clients.
Benefits
CDI offers many benefits including the following:
- Medical Benefits - including health, dental, and vision insurance
- Employee Wellness Program
- Employee Assistance Program
- On the Job Training
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401(k), 457)
- Commute Program
- Medical/Dependent Care Reimbursement Accounts
- Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Click here to view all the benefits available to you as a state employee!
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Human Resources Contact:
Classification & Consultation Unit
(916) 492-3300
CDIJobInquiries@insurance.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Supplemental Questionnaire
Responses must be typewritten or generated by word processing.- Responses should be no longer, then two pages, single-spaced.
- Answer each numbered item separately indicating the corresponding item number for each response.
- Identify each page with your full name and position number: 413-393-4800-001
- Ensure your responses are complete, specific, clear, and concise.
A Supplemental Questionnaire is made up of additional job-related questions that give potential candidates the opportunity to tell you about experiences that demonstrate how they have previously applied the knowledge, skills, abilities, and behaviors needed for the position.
Supplemental Questionnaire Questions:
Examination Information
Step 1 - If you have not taken the Staff Services Manager I examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.
EXAM BULLETIN: Staff Services Manager I
Step 2 - submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $340
