STAFF SERVICES MANAGER I

Under the general direction of the Staff Services Manager II, Licensing Branch the Staff Services Manager I (SSM I) will plan, organize, and direct the work of analysts engaged in conducting background investigations of applicants seeking an ownership or a financial interest in, or employment with a California gambling establishment, Third-Party Provider, or tribal casino. Responsible for interpreting and applying gambling laws and regulations during the course of a background investigation to make a determination as to the suitability of an applicant. Provides oversight of the background investigation activities conducted by assigned analysts to ensure accuracy, thoroughness, and compliance with Department/Division/Bureau policies and procedures, as well as statutes, regulations, and local ordinances. Oversees the preparation of written reports detailing the findings of a background investigation. Makes recommendations to Bureau management and/or the California Gambling Control Commission (CGCC) for the approval or denial of a license application based on the facts of the investigation and applicable regulations and laws. Represents the Bureau in meetings with respect to the Bureau’s licensing reports and/or processes with the CGCC, local law enforcement and other agencies, gaming industry representatives, and the public relating to gaming matters. Oversees staff assignments/projects and ensures the accuracy of work products.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

This position is in the Division of Law Enforcement, Bureau of Gambling Control, Licensing Section, located in Sacramento.

Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov.

A background check will be required.

A fingerprint check will be required.

To be eligible for Staff Services Manager I appointment you must be eligible for transfer, reinstatement, or have list eligibility. For more information on how to complete the exam please visit:

CalCareers

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/9/2025

Who May Apply

How To Apply

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The Statement of Qualifications serves as a documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length, and no less than an 11 point font. Failure to provide a SOQ could result in disqualification.

  SOQ should address your knowledge and experience to the following:

  • Ability to complete complex assignments independently and within a team setting
  • Ability to prepare status reports on project development and implementation, including ability to complete assignments that may have quick turnaround times.