Director of Operations and Administration

DutiesThe Director of Operations and Administration for the West Region oversees all operations of the office, which encompasses, but is not restricted to, the following tasks : Coordinates the development of integrated plans, local policies, strategies, guidelines, systems, and procedures for Wage Hour program activities in the region. Evaluates the overall impact and effectiveness of assigned Wage Hour programs in the region in meeting the needs of National Program goals of the Wage and Hour Administrator and Agency goals set by the Secretary and DOL. Directs program planning and management overviews and furnishes staff advice in one ormore program areas as they relate to Wage and Hour Programs that impact the Region.Serves as regional office focal point for identification and resolution of Wage Hour District Offices operation problems in the programmatic, technical, and procedural areas.Responsible for providing constructive feedback to the District Offices regarding their accomplishments and / or deficiencies concerning financial management and operational goals in annual operational plans to ensure that regional goals are met.Directs a comprehensive review of ongoing financial systems such as back wage and civil monetary penalty systems, budget, personnel management, space, ADP and IT within the Region to insure and enforce compliance by the Wage and Hour District Offices.The incumbent plans, organizes, directs and supervises the work of subordinates engaged in various operational support and resource management functions within the regional office.Requirements Conditions of EmploymentMust be a U.S. Citizen.Candidate required to obtain the necessary security / investigation level.Requires a supervisory probationary period if the requirement has not been met.Subject to Confidential Financial Disclosure Report, OGE Form 450. QualificationsWHO MAY APPLY : Applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.Career Transition Assistance PlanCurrent WHD Career / Career Conditional Employees with Competitive StatusCurrent WHD Career / Career Conditional Employees with Non-Competitive StatusA full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start / end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such position. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.Helpful resources on creating a federal resume - USAJobs Help Center and USAJobs Resume Writing.Specialized Experience is experience that is typically in or related to the work of the position and equipped the applicant with the particular knowledge, skills, and abilities to perform the duties successfully. Applicants must have 52 weeks of specialized experience equivalent to at least the GS-13 grade level in the Federal Service, which includes : Providing leadership and direction of administrative personnel and management program operations;Leading and managing office-wide administrative and financial analysis, studies and programs, to develop, improve and implement administrative operations; Advising senior managers of an organization on proper and efficient resources in one or more program areas such areas as budget, personnel, information technology, Back Wage Collection and Disbursement and Civil Money Penalty Program (BWFS) and the Secure Payment System (SPS), to achieve organizational goals; andDeveloping internal policy, procedures and management processes.-AND-Supervisory / Managerial Qualities - Candidates must also demonstrate in their work experience that they possess at least three of the qualities listed below to successfully supervise / manage : Supervising / managing employees which includes evaluating performance, providing feedback, creating and managing workflow, and providing technical and administrative direction.Implementing plans / projects.Developing a strategic or operating plan for an organization.Preparing and presenting briefings / speeches to high-level personnel.Developing and analyzing programs, policies and legislative proposals.Applicants must meet the eligibility requirements of time-in-grade (52 weeks at the GS-13 grade level or equivalent in the Federal Service), time-after-competitive-appointment (90 days), and minimum qualifications. These requirements must be met within 30 days, 01 / 21 / 2025, of the announcement closing date to be eligible and qualified for consideration. Education There are no education requirements for this position and there is no substitution of education for specialized experience at this grade level. Additional informationThe mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states : Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.Supervisory Financial Disclosure) : This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest(s) and your prospective position with DOL. This information will be required annually.Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and / or classified materials before they can enter on duty : BACKGROUND INVESTIGATIONThis position is outside the bargaining unit.Based on agency needs, additional selections may be made from this vacancy announcement.Reference the "Required Documents" section for additional requirements.Refer to these links for more information : GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies : Employee DevelopmentLeadershipOral CommunicationProblem SolvingWritten CommunicationClick here for evaluation details.You may preview questions for this vacancy here : The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.INFORMATION FOR CTAP ELIGIBLE(S) ONLY : If you are eligible for special priority selection under CTAP, you must be well-qualified for the position to receive consideration. CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review the eligibility questions to reflect that you are applying as a CTAP eligible and submit supporting documentation.