What are the responsibilities and job description for the OFFICE TECHNICIAN (GENERAL) position at Department of Rehabilitation?
The San Jose District is responsible for service delivery of Federal Title I Vocational Rehabilitation Services Program. The services assist eligible individuals in achieving their employment goals by providing training, assistive technology, supported employment and job placement support. District staff will also conduct eligibility determinations for applicants for services and direct post-employment services for individuals who find jobs as a result of DOR services.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- OFFICE TECHNICIAN (GENERAL)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
Our work at DOR is guided by the following core values:
- We believe in the talent and potential of individuals with disabilities.
- We invest in the future through creativity, ingenuity, and innovation.
- We ensure our decisions and actions are informed by interested individuals and groups.
- We pursue excellence through continuous improvement.
- We preserve the public’s trust through compassionate and responsible provision of services.
VISION STATEMENT:
Employment, independence, and equality for all Californians with disabilities.
MISSION STATEMENT:
DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.
Department Website: http://www.dor.ca.gov
Special Requirements
Employment Application (STD.678):
Statement of Qualifications:
Candidates must prepare a Statement of Qualifications responding. Responses must be no more than two (2) pages in length, using Arial, 12pt, 1 inch margins, single spaced, add a header with your name, JC #, and Classification, answer the question: Please describe what skills you believe to be most crucial to be successful in this position and your experience using those skills.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/19/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - Cover Letter Required.
- Statement of Qualifications -
“Please see Special Requirements for instructions.”
Desirable Qualifications
- Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
- Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
- Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
- High level of organizational skills and office equipment and processes proficiency;
- Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
- Knowledge of department's mission and goals;
- Experience communicating with and providing information regarding DOR services to applicants and consumers
Benefits
There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:
- Pension through CALPERS
- Medical Benefits, including health, dental, and vision insurance
- Medical benefits into retirement
- Deferred Compensation options: 401k and 457b
- Leave benefit options (Vacation/Sick or Annual Leave)
- Group Legal Services
- ScholarShare (College Saving Account)
- Pre-Tax Parking
- School Loan forgiveness under the federal Public Service Loan Forgiveness Program
- Death Benefits
- Employee Assistance Program
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dor.ca.gov
Hiring Unit Contact:
LeNae Liebetrau
(831) 233-9175
Lenae.Liebetrau@dor.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
- To obtain list eligibility for the OT(G) position(s), you must first take the online exam : Office Technician exam
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.