What are the responsibilities and job description for the STAFF SERVICES ANALYST position at Department of Rehabilitation?
This position is located in the city of Chico.
Under the general supervision of the Team Manager, Staff Services Manager I, in the NSD/Chico/07 of the Vocational Rehabilitation Employment Division/Specialized Services Division, and working cooperatively with program units and supervisors throughout the District; local partners including Local Education Agencies, Regional Centers, America’s Job Center, Independent Living Centers, Family Resource Centers, and Social Security Administration; and the students with disabilities family members, the Staff Services Analyst , Student Services Coordinator (SSC), in a working capacity provides a variety of analytical support related to providing, arranging, coordinating, and monitoring DOR Student Services for Potentially Eligible (PE) and eligible students with disabilities, ages 16 through 21.
Telework:
Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.
Multiple vacancies may exist.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
Our work at DOR is guided by the following core values:
- We believe in the talent and potential of individuals with disabilities.
- We invest in the future through creativity, ingenuity, and innovation.
- We ensure our decisions and actions are informed by interested individuals and groups.
- We pursue excellence through continuous improvement.
- We preserve the public’s trust through compassionate and responsible provision of services.
MISSION STATEMENT:
Department Website: http://www.dor.ca.gov
Special Requirements
Employment Application (STD.678):
Upon hire, applicant may be required to provide copies of transcripts or diploma.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/14/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Desirable Qualifications
- Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
- Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
- Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
- High level of organizational skills and office equipment and processes proficiency;
- Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
- Knowledge of department's mission and goals;
- Experience communicating with and providing information regarding DOR services to applicants and consumers
Benefits
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dor.ca.gov
Hiring Unit Contact:
Gina Muse
(530) 895-6099
Regina.Muse@dor.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
- To obtain list eligibility for the Staff Services Analyst position(s), you must first take the online exam.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
