What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at Department of Social Services?
The Child and Adult Care Food Program Branch (CACFP) at the California Department of Social Services (CDSS) is seeking critical thinkers who are highly motivated, possess excellent written and verbal communication, and want to contribute to the effort to provide equitable access to nutritious meals for infants, children, and adults in California. If you enjoy collaborating with a great and passionate team, this is the perfect position for you. We have semi-flexible schedules in a hybrid (remote / telework and on campus) work environment.
The Data Innovation Unit (DIU) Manager will oversee the development, finalization, and publication of data analysis reports that will provide CACFP program evaluation including performance metrics, highlighting program benefits, and identifying areas of improvement. The incumbent will participate in program related activities for the current and future data system for CACFP including system updates, new system development, and user support.
The DIU Manager will oversee the development and maintenance of the CACFP budget. Budget activities include fiscal forecasting, developing spending plans, requesting additional funds, processing payments, overseeing reimbursements, ensuring adherence to fiscal policy, financial reconciliation, drafting of budget change proposals and other additional duties to ensure the timely and appropriate management of federal and state funds.
Other responsibilities of the DIU manager include monitoring and evaluating staff performance, preparing work plans and processes, meeting and working with internal and external stakeholders, and attending or presenting at conferences.
The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.
Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey.
Would you like more information regarding career opportunities with the CDSS? We’d love to hear from you! Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: Three Steps to a State Job.
You will find additional information about the job in the Duty Statement.
Working Conditions
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
About the CACFP Branch Our mission is to provide equitable access to nutritious meals for infants, children, and adults in the community by supporting our CACFP Operators through policy guidance, nutrition education, and training. Our vision is to ensure infants, children, and adults have access to healthy meals through the CACFP, and our Program Operators have the support and resources to successfully administer the program.
CDSS Culture
CDSS’ goal is to foster a culture that values diversity, equity, and inclusion within our Department, that actively invites the contribution and participation of all people, and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.
Special Requirements
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
Special requirements: A Statement of Qualifications (SOQ) is required to be submitted for this position.
The SOQ is a narrative discussion (not a bulleted summary) prepared by the applicant describing how the applicant's skills, knowledge, abilities, education, training, and experience quality them for the position. The SOQ serves as each candidate's ability to present information clearly and concisely in writing.
Cover letters and resumes do not take the place of an SOQ.
SOQ Instructions: In no more than two pages, describe how your professional experience, education, or other abilities make you the best candidate to manage the CACFP Data Innovation Unit. Explain how your experience or knowledge relate to the desirable qualifications and the duty statement for this position.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/17/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
(SOQ) is required: Please see the Special Requirements section for SOQ instructions.
Desirable Qualifications
We encourage applications regardless of whether you think you meet 100% of these skills below.
- Ability to exercise initiative, good judgment, honesty, and make timely decisions while maintaining positive and trusting working relationships
- Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines
- Experience in program level budget development activities and demonstrated ability to effectively manage financial activities
- Experience working in a team environment, as a coach, mentor, and in a leadership capacity
- Knowledge and understanding or willingness and ability to learn CDSS organization, business program areas, technology, and processes
- Strong working knowledge and experience in business process improvement (Business Process Management and Continuous Improvement methodology, Lean, Six Sigma, and Agile)
- Ability to lead large change efforts
- Experience gathering, identifying, and analyzing business, functional, and technical system requirements
- Experience using Microsoft Office Suite, MS Teams, Visio, SharePoint, and Power BI, data visualization tools, and survey tools like Survey Monkey and Alchemer
Benefits
TRANSPORTATION REIMBURSEMENT
- Public transit (mass transit) passes.
- 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
- 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
- Vanpool drivers and riders
- 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Brandi Airada
(916) 651-7090
Brandi.Airada@dss.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:
CalCareers Exam/Assessment Search
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: Examinations@dss.ca.gov.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
