What are the responsibilities and job description for the STAFF SERVICES ANALYST position at Department of State Hospitals?
Metropolitan State Hospital is located in the city of Norwalk.
DSH-Metropolitan is accepting applications for Staff Services Analyst, Permanent/Fulltime. Working Title: Staff Services Analyst - Central Nursing Services.
DSH-Metropolitan is seeking highly motivated individuals that can work in a fast-paced environment and take independent action within professional scope/legal limits/facility policies.
Interested candidates with computer skills, good attendance, punctuality, ability to work well with others, and experience are highly desired.
Under the direction of the CSO Nursing Coordinator, the Staff Service Analyst (SSA) assists in the development, implementation, production, monitoring, and evaluation of the staffing schedules within ASSIST; utilizes the ASSIST system to monitor and distribute staffing assignments on all programs; coordinates and develops complex staffing schedules based on clinical needs; tracks leave-related and employment-related information; gathers and interprets data from nursing reports; provides recommendations based on analysis and conclusions; assists the Central Staffing office with developing and maintaining tracking systems; assists with reports related to staff training, certifications, and licensure; prepares clear, concise, and comprehensive statistical reports on the reasons/rationale for overtime and other administrative reports as assigned.
To be considered for this Job Opportunity, applicants must have eligibility by way of: permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM.
EXAM LINK:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2105
***Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
You will find additional information about the job in the Duty Statement.
Working Conditions
While working on-site, employees must follow current face covering guidance as issued by CDPH.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Opened in 1916, DSH-Metropolitan State Hospital is in the vibrant community of Norwalk,15 miles east of Los Angeles. To the south are entertainment venues like Disneyland, Knott's Berry Farm, the marinas and beaches of Huntington, Newport and Laguna. To the west are Palos Verdes and Marina Del Rey.
DSH-Metropolitan State Hospital has an open campus within a security perimeter. The hospital operates approximately 826 beds. The commitment categories of patients treated at DSH-Metropolitan: Lanterman-Petris-Short (LPS) Act, Incompetent to Stand Trial (PC 1370), Offenders with Mental Health Disorders (Penal Code Section 2964/2972/2974), Not Guilty by Reason of Insanity (PC 1026).
Department Website: https://www.dsh.ca.gov/Metropolitan
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- The position(s) require(s) Medical Clearance prior to being hired.
Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from MSH.Recruitment@dsh.ca.gov. It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.
Employees applying for this position who wish to be considered on a transfer basis must meet the minimum qualifications and all transfer rules. You may also be required to provide additional documents, such as copies of your college transcripts during the screening process when applicable. Please provide proof of the highest paying class you were permanently appointed to from an eligible list.
All Examination and/or Employment Application forms must include: “to” and “from” dates (month/day/year); time base; and civil service class titles. Examination and/or Employment Application forms received without this information will be rejected. Resumes will not be accepted in lieu of a completed Examination and/or Employment Application (STD. 678) form.
Note: If you are applying for multiple positions, you must complete a STD 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered.
EMAILED OR FAXED APPLICATIONS WILL NOT BE ACCEPTED
Applicants are responsible for obtaining proof of mailing or submission of their applications to MSH-Human Resources Department, Selection Services Unit. Confirmation/receipt of USPS mailed submittals can only be provided for by Certified Mail.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/13/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required. Your SOQ should be no more than two (2) pages, Arial 12-point font, single-spaced and must include:
- Your name and Job Control number
- Your responses to the following questions:
- Describe your experience with scheduling for a hospital or other organization.
- Describe your experience in customer service.
- Describe your ability to work independently in a fast-paced environment, to multi-task, and to meet deadlines in a timely manner.
- Describe your approach to receiving constructive criticism and seeking out feedback from management.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, you can look forward to:
- Free parking
- Convenient to public transportation
- Located near multiple eateries and major freeway access
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov/Metropolitan
Human Resources Contact:
Selection Services Unit
(562) 521-1814
MSH.Recruitment@dsh.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Coordinator
(562) 455-4147
Yesenia.Mazariegos@dsh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
