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STAFF SERVICES MANAGER I

Department of Toxic Substances Control
Sacramento, CA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 6/14/2025

Are you interested in a meaningful job and want to work toward building healthy, safe, and economically viable communities? Are you driven by protecting the
environment and health of all Californians? Consider a career with the California Department of Toxic Substances Control (DTSC). We are located within the
California Environmental Protection Agency network of agency partners that are committed to protecting all Californians and the environment. We are looking
for a highly motivated and adaptable individual who is a self-starter, and possess excellent written and oral communication skills, interpersonal and organizational skills and have strong leadership skills. We are searching for an individual who is flexible that have the ability to supervise a team and work independently, and provide project oversight. Your passions for organizational performance and data will be challenged every day as you help us improve environmental related outcomes for the people of California. Your daily work with DTSC’s scientists, engineers, geologists, toxicologists, administrative, IT staff, and management will help develop and update existing policies, procedures, and protocols and ensure operational and strategic data are optimized and visualized to drive effective organizational change. If you are willing to be a part of a highly visible and energetic team, with exciting opportunities, we encourage you to apply today!

As a Staff Services Manager I you will have the opportunity to:
  • Plans, organizes, directs, and provides supervisory review of the work performed in the Cost Recovery Unit
  • Provide regular and timely written performance appraisals to staff
  • Counsel staff and initiate disciplinary actions as necessary
  • Recruit, hire, supervise, train, develop, and provide leadership to staff
  • Comply with state and federal laws, rules, regulations, bargaining unit contracts and policies in all personnel practices including, but not limited to, hiring, employee development, and employee management
  • Identify appropriate long-range plans and goals to address succession planning and knowledge transfer
Desirable Qualifications We Look For:
  • Ability to exercise initiative, good judgment, honesty, and make timely decisions while maintaining positive and trusting working relationships
  • Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines
  • Experience leading and facilitating large meetings and using strong verbal and written communication skills to present information to all levels of stakeholders, including management, administrative and programmatic staff, and solution partners, to prepare and present written recommendations, and to report project information accurately and timely
  • Knowledge and understanding or willingness and ability to learn DTSC organization and SMRP Programs, as well as federal and state program areas, business operations, and processes
  • Experience gathering, identifying, analyzing, reading and interpreting data from surveys and evaluation
  • Experience using Microsoft Office Suite, MS Teams, Visio, and SharePoint, and data visualization tools such as GIS and Tableau
  • Familiarity with state and government programs and policies across multiple sectors preferred

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • STAFF SERVICES MANAGER I

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-473939
Position #(s):
810-161-4800-002
Working Title:
Performance Management Cost Recovery Lead
Classification:
STAFF SERVICES MANAGER I
$6,963.00 - $8,650.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Cal Center Regional Office

Department Information

This position is located at our Cal Center Regional office in Sacramento, CA.
The Department of Toxic Substances Control (DTSC) is a member of the boards, departments, and offices (BDO) within the California Environmental Protection Agency (CalEPA).

Our Mission: To protect California’s people, communities, and environment from toxic substances, to enhance economic vitality by restoring contaminated land, and to compel manufacturers to make safer consumer products.

Our Vision: All of California is thriving in a healthy environment.

Our Core Values: DTSC values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect California’s people, communities, and environment from toxic substances, to enhance economic vitality by restoring contaminated land, and to compel manufactures to make safer consumer products. Join DTSC to improve the lives of all Californians!

DTSC Recruitment Survey
Click here to complete the DTSC recruitment survey.

Department Website: http://www.dtsc.ca.gov/

Special Requirements

Statement of Qualification (SOQ) Instructions

A Statement of Qualifications (SOQ) is required for the hiring manager’s review. Applications submitted without an SOQ may be disqualified.

The SOQ should be no more than 1 page(s) in length, 1-inch margins, font no smaller than 12pt. Clearly indicate your name and the Job Control (JC) and Position Number for the position you are applying for.

Your SOQ should address the following:

1. Describe relevant education, qualification, experience and/or knowledge that make you the best fit for this position.

2. Describe a time you recommended a change to a process and why. What was the recommendation and how did you go about implementing the change?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/21/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Toxic Substances Control
Cal Center Regional Office
Attn: Angelica Villar
8800 Cal Center Drive
Sacramento, CA 95826-3200

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Toxic Substances Control
Cal Center Regional Office
Angelica Villar
8800 Cal Center Drive
Sacramento, CA 95826-3200
Drop-off applications must be received, and date stamped by 5:00 PM on the final filing date.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    A Statement of Qualifications (SOQ) is required and must be submitted with your Employment Application (STD.678). Please refer to the "Special Requirements” section above for additional information.
  • Other - Cover Letter
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.dtsc.ca.gov/

Human Resources Contact:
Talent Acquisition
(279) 895-5034
Talent@dtsc.ca.gov

Hiring Unit Contact:
Ambreen Afshan
(916) 659-1071
Ambreen.Afshan@dtsc.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 324-3095
OCR@dtsc.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may experience delayed processing times and your eligibility for this position may be impacted.

Electronic applications submitted through your CalCareer Account are highly recommended
. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section. Applications must be postmarked on or before the final filing date.

For mail-in or drop-off applications, please include JC# 473939 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.

Pending Budget Approval - DTSC will obtain all necessary approvals prior to extending a job offer.

Foreign Degrees

Applicants who completed their education outside the United States (with foreign degree/ transcripts) must obtain and submit verification of United States course/degree equivalency.

Foreign education credential evaluation services can be found
at https://www.naces.org.

DO NOT include any confidential information in your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.).

Examination Information

List eligibility is established through an examination process in which one must apply and successfully pass the examination for the classification. If you have not established list eligibility for the Staff Services Manager I, please click on the link to the examination bulletin for more information:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2109

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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