What are the responsibilities and job description for the INFORMATION TECHNOLOGY SUPERVISOR II position at Department of Transportation?
Under general direction of the IT Manager, the incumbent serves as the IT Supervisor II, overseeing the Client Server Unit. The unit is comprised of IT professionals in various IT classification levels ranging from an IT Associate to IT Specialist I, who are responsible for planning, organizing and managing the functions of new development, and production support of applications, accessed through the Internet, and Intranet. The incumbent has full supervisory, lead responsibilities for a team that includes all activities associated with the day-to-day IT operations, standards, processes and procedures that support a wide array of software technologies.
The incumbent applies knowledge of the Software Development Life Cycle (SDLC) standards and best practices to guide and direct staff. The incumbent may act as a Technical Project Manager for small-to-large size, moderate-to-high complex projects to achieve the desired positive business value and meet agreed on scope, cost, schedule, and quality objectives. Provides direction for assignment of resources and establishes a balance between competing objectives to accomplish goals and allocates resources necessary to prioritized programs, projects, and tasks in support of the Departments' mission and strategic goals. Incumbent is responsible for coordinating activities with internal and external customers as necessary to accomplish departmental objectives. The incumbent will monitor and evaluate the Units’ performance and project accomplishments to assess overall effectiveness and efficiency.
Domains:
Information Technology Project Management
Software Engineering
Eligibility for hire may be determined by your score on the Information Technology Supervisor II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the Duty Statement.
Working Conditions
Position located at 1500 5th Street, Sacramento, Sacramento County
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.
If not working remotely, the employee will work in a climate-controlled office under artificial lighting using a personal computer. The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be reimbursed for travel expenses.
Some weekend or after-hours may be required. The employee must carry a cell phone and respond to calls after hours.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SUPERVISOR II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.
Caltrans Vision: A brighter future for all through a world-class transportation network.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.
Department Website: www.dot.ca.gov
Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf
Director’s EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity
Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity
Special Requirements
Possession of a valid driver’s license is required when operating a State owned or leased vehicle.
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume
- Statement of Qualifications (SOQ)
When completing the SOQ, please title the page “Statement of Qualifications”. The SOQ must be no longer than two (2) pages in length, with 1 inch margins and 12 point font. Include all relevant experience, education, and training for each question below.
1. Describe your experience supervising or leading IT Application development/support/project teams. Include detail about management of work assignments, setting expectations, and providing feedback. Include a description of the team's composition, technologies/platforms used, and any other information relevant to the duties described for this position.
2. Describe your experience in the areas of Incident & Problem resolution, as well as Change and Release Management.
3. Describe your experience communicating complex Information Technology concepts to a diverse audience.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/14/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
- Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.
Desirable Qualifications
- Demonstrated experience as a Technical Lead, IT Supervisor, or similar leadership position in a technology-driven environment.
- Experience with the development, maintenance, and optimization of custom, COTS, and SaaS-based web applications and enterprise platforms.
- Strong communication skills to effectively collaborate with diverse stakeholders, including technical teams, business leaders, vendor contract resources, and end-users.
- Experience with project management methodologies, standards, tools, change and release management processes.
- Experience managing multiple high-priority initiatives simultaneously while ensuring focus on quality, deadlines, and business goals.
- Ability to recruit, select, develop, and retain competent staff, making appropriate assignments, managing performance, and fostering a highperforming team culture.
- Problem-solving skills with a focus on providing efficient and innovative solutions to complex business challenges.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Dina Coloma
(279) 234-2328
dina.coloma@dot.ca.gov
Hiring Unit Contact:
IT Admin HR
(279) 599-8224
IT.Admin.HR@dot.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Applications Instructions
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-465172), PARF# 20-5-136 and title of the position (Information Technology Supervisor II) must be included on the STD. 678 form.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
