Disabled Veteran Outreach Program (DVOP) Specialist

Title: Disabled Veteran Outreach Program (DVOP) Specialist

State Role Title: Program Administration Specialist I/19211

Hiring Range: $43,000 - $50,831

Pay Band: 4

Agency: Department of Workforce Development and Advancement

Location: NORFOLK

Agency Website: jobs.virginia.gov

Recruitment Type: General Public - G

Job Duties

Come join our team at the Department of Workforce Development and Advancement (DWDA)! In 2023, bipartisan legislation consolidated a dozen workforce development programs and data systems from various existing Commonwealth of Virginia agencies to create the Department of Workforce Development and Advancement (DWDA), known as Virginia Works. On July 1, 2024, Virginia Works stood up as an independent agency dedicated to creating, sustaining, and retaining a highly skilled workforce, and committed to making sure Virginia Works for everyone.

Assists unemployed and employed disabled veterans, special disabled veterans and other eligible persons (e.g., spouses) who seek agency services to overcome significant barriers to employment (SBE) as defined in the most current Veteran Program Letter (VPL) issued by the Department of Labor (DOL) and obtain suitable employment; provides individualized career services to veterans identified with SBEs; addresses employment needs and facilitate placement into a suitable position; makes personal visits to meet with clients and employers; conducts interviews and offers an array of services; and networks and develops relationships with community providers to locate and assist veterans who would otherwise not be able to access a One-Stop facility (e.g., those in homeless shelters, state hospitals, Veterans’ Centers, half-way houses, and/or other community-based facilities).

Minimum Qualifications

• Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services.
• Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs).
• Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures.

Additional Considerations

Experience working with agency programs; veteran’s affairs and services; and/or federal or state employment and training programs.

Education, training, and/or experience related to human resources, business or public

Hiring preference is given as follows: first, a qualified, service-connected, Disabled Veteran; second, a qualified veteran; and third, a qualified Other Eligible Person as defined in Federal regulation found at Title 38 of the United States Code, Chapter 42.

Must have and maintain a valid driver's license; some travel within region required.

Experience working with agency programs; veteran’s affairs and services; and/or federal or state employment and training programs.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Diversity and inclusivity are at the heart of what we do in Virginia, and the Virginia Works is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.

Virginia Works is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. Virginia Works does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.

This website will provide a confirmation of receipt when the application is submitted for consideration.

For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.

Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource office for additional information.

The Virginia Works does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: Virginia Works will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.