CPS CVS PD Clerk III

CPS CVS PD Clerk III

The position provides administrative support to program directors and program staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.
Performs advanced (senior-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves coordinating clerical activities such as compiling and tabulating data, checking documents for accuracy, handling and transporting documents and/or stock and inventory, and maintaining files. Works under limited supervision, with some latitude for the use of initiative and independent judgment. Tracks, develops, and utilizes various spreadsheets & tracking methods to track and monitor various state, federal, and regional requirements and business plans. Coordinates the receiving, storing, and issuing of files, materials, and supplies.

Essential Job Functions:
Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides support to the public by mail or phone.
Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents. Maintains office schedules and appointments,
Reviews, edits, and reconciles discrepancies in reports, purchase orders, correspondence, summaries, manuals, vouchers, journals, ledgers, requisitions, records, and other related forms.
Reviews and edits information on agency records and recommends modification of forms or records.
Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
Reviews data; verifies calculations; and edits charts, graphs, and tables.
Reviews data entry, data retrieval, and data searches.
Opens and distributes incoming mail; prepares mail-outs; processes outgoing mail; and maintains and reviews records on postage, registered mail, and packages.
Delivers, picks up, or receives documents, supplies, mail, equipment, or materials; checks for quantity and quality; or makes arrangements for repairs and services.
Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
Arranges for the scheduling, transfer, and display of surplus property and conducts physical inventory.
May perform backup receptionist or telephone switchboard duties.
Performs data entry into IMPACT and other electronic programs and systems.
Greets visitors, responds to general questions, and directs callers to proper location.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attends work regularly in accordance with agency leave policy.
Performs other duties as assigned and required to maintain unit operations.

Knowledge Skills Abilities:

Knowledge of computers

Skill in working in an office supporting several staff members; knowledge of office procedures; communicate effectively

Ability to effectively handle multiple assignments in a dynamic environment.

Registration or Licensure Requirements:

Initial Selection Criteria:

Graduation from high school or equivalent

Minimum one year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

Additional Information:
Req 506419
Coverage for two Conservatorship Program Directors

MOS Code:
MOS Code:
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.