What are the responsibilities and job description for the DIRECTOR OF SUBWAY OUTREACH CONTRACT position at DEPT. OF HOMELESS SERVICES?
- DEPT. OF HOMELESS SERVICES
- Full-Time
- Exam May Be Required
Job Description
The Street Homeless Solutions (SHS) Division runs a continuum of programs that help move street homeless clients from the street and into transitional and permanent housing. The programs include Outreach, Safe Haven, Stabilization Beds and Drop-In programs. The program contracts outreach providers in New York City in every borough and within the subway system.
The Joint Command Center (JCC), a unit within the division, conducts interagency rapid outreach deployment from a central location using precision mapping, client information, and rapid response to incoming notifications. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.
The Department of Homeless Services is recruiting for one (1) Administrative Director of Social Services-NMII, who will:
- Lead and represent DHS in inter/intra agency meetings including roundtables, task forces and steering committees.
- Supervise subordinate staff
- Oversee contracted outreach teams including, but not limited to Ride-a-Longs, Monitoring Instruments, contract compliance oversight actions, performance targets monitoring, corrective action plan implementation.
- Troubleshoot technical issues related to outreach including but not limited to, assisting with connections to placements, StreetSmart access, 9.58 monitoring, mandated reporting.
- Lead and develop outreach initiatives to address homelessness, collaborating with local organizations, government agencies, and community stakeholders.
- Implement data-driven strategies to assess the needs, track program outcomes, and continuously improve outreach efforts.
- Monitor program effectiveness, regularly reporting on key performance indicators and recommending adjustments to enhance outcomes.
Work Location: 260 11th Ave, 6th Floor, NY, NY
Hours/Schedule: (1) Monday – Friday 9AM-5PM
Minimum Qualifications
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.
Preferred Skills
- Experience working amongst homeless populations. - Knowledge of NYS Mental Health Laws. - Extensive field work.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
- Experience Level:Experienced (Non-Manager)
- Category:Constituent Services & Community Programs
Salary : $66,067 - $100,000
