Project Management Officer

This role is part of our Creative & Media team based in Rotterdam and Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients like Netflix, Canva, Foot Locker, Philips & Biscoff. 

JOB PURPOSE

If you are the ultimate smooth operator, someone who’s capable of perfectly overseeing all projects and knows exactly what they need from an administrative point of view, then we are looking for YOU!

As a (Medior) Project Management Officer, you’re the right hand of the client team, and managing the project administration of some of our clients is what you do best. You make sure that all projects are administered in the right way in our tools and systems, you analyze (budget) pacing, and master the invoicing process. Being this smooth isn’t everyone’s strong suit — but you’re not everyone. You need to be a proactive thinker who enjoys problem-solving, communicating with non-financial stakeholders, and being a team player.

KEY RESPONSIBILITIES

• Be the right hand of the project manager within the client service teams of different projects/clients where you monitor budgets, planning, processes, and keep track of the progress of the overall project
• Oversee the PMO activities and prioritization of tasks, and coordinate these between multiple teams
• Set-up, implement and keep track of client team templates - hour pacing, finance sheet, and spend tracker
• Be the central point of contact for the internal key stakeholders across the project/clients
• Manage the project administration in our DEPT® Apps project administration for your clients. This includes creating projects, adding order lines in line with signed contracts, attaching signed contracts/PO documents to the order lines, and adding budgets in DA
• Be responsible for the invoicing process for your clients (create (credit) invoices, review & approve invoices, and follow up on overdue invoices). This includes creating intercompany order lines and budgets
• Check over underrun and false bookings on projects, supplier invoices, and costs - as well as assist with the monthly invoicing and closing process
• Challenge existing ways of working and implement improvements where necessary

WHAT WE ARE LOOKING FOR

• A critical mindset: You consistently strive for improvement and are open to new ideas and perspectives.
• A results-oriented approach: You are driven by achieving goals and possess strong analytical skills to provide valuable insights. You always keep the project objectives in mind.
• Practical and hands-on mentality: You are proactive and take initiative to get things done. You are also an effective communicator, effortlessly conveying information and ideas.
• Analytical: You take on your scope of work with an analytical approach and you don’t shy away from solving complex financial puzzles
• Fluent in English
• Experience in project administration
• Ability to work independently and in a team
• You are confident and assertive in expressing your ideas and opinions
• Quick grasp of tools like Salesforce or other project management tools

WE OFFER

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year. 
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card. 
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• You can discover even more employee benefits here.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30 countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.