Front Office Associate

FRONT OFFICE ASSOCIATE

Full job description

Fast-paced dermatology practice seeking a Dermatology Front Office Associate.

The ideal candidate is reliable, honest, hardworking, detail-oriented, flexible, cheerful, and patient-centered. In this important role, a successful candidate will act as an ambassador of the practice to patients and other medical offices. We are looking to grow our excellent team with members who are eager to contribute to top-quality patient care and ultimately, the success of the practice. A willingness to learn and grow with the practice in an environment that encourages constant innovation and feedback is a must!

Duties include:

· Various patient flow responsibilities such as scheduling appointments, patient check-in, patient check-out

· Explaining basics of patient care procedures and diagnoses

· Managing provider schedules

· Communicating with other physician offices regarding referrals and patient records

· Verifying insurance benefits

· Collecting payments at check-out

· Reviewing pathology reports and communicating with physicians and patients regarding results

· Managing patient communications/questions, incoming faxes and other correspondence; delegating as appropriate

· Corresponding with referring physicians, scanning and routing correspondence and medical records, and other general clinical admin duties as assigned

· Process medical records requests

Required Qualifications:

· Willingness to establish and maintain a fun and professional work environment

· Must be able to multitask, have great attention to detail, be punctual, and deliver exceptional customer service experience

· Natural inclination to take initiative

· Experience and detailed knowledge of EMR systems for scheduling and charting

· Knowledge of HIPAA compliance

Desired Qualifications:

·. Dermatology, surgery, or cosmetic work experience in this role

· Formal training as a Front Office Associate and/or certification is preferred

· Problem-solving and/or social media marketing skills are needed by our team

· We are a team-oriented practice so a willingness to be cross-trained to assist with both clinical, front-office, and administrative tasks is important.

· Our office uses EMA from Modernizing Medicine and preference will be given to candidates who have experience with this system.

· Experience and detailed knowledge of patient flow, patient care operations, patient safety, medical office sanitation, OSHA, and sterile surgical technique

· This is a great opportunity for ambitious, post-graduate candidates who wish to pursue further medical training such as medical school, physician assistant, or nurse practitioner school. Excellent candidates will gain invaluable clinical and patient care experience.

Do you feel you possess these qualities? If so, please respond with resume. We look forward to meeting you!

Benefits:

· Safe harbor 401(k)

· Dental insurance

· Health insurance

· Paid time off

WHO WE ARE:

Mission

We provide compassionate and locally-owned dermatological care for all patients.

Vision

To raise the bar on the standards of quality medical care

Become a flagship institution, against which other dermatology practices are measured

To create an exponential impact on the field of dermatology through patient and medical education

Core Values

• Perseverance. We will overcome the most challenging obstacles through ingenuity and hard work.
• Compassion. We care for our patients and employees in every way.
• Integrity. We hold ourselves to the highest ethical standards.
• Kinship. We nourish relationships with our patients, our people, and our community.
• Inclusion. All patients and employees deserve respect as valuable members of the community.
• Collaboration. We embrace the unique power of teamwork to provide exceptional dermatologic care.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $16 - $18