What are the responsibilities and job description for the Check out and phone scheduler position at Dermatology and Skin Cancer Center?
Job Overview
We are seeking a detail-oriented and organized person for patient check-out and phone appointment scheduling with STRONG (yet GENTLE) Customer Service skills. Needed for busy multi-provider Dermatology practice. We take pride in the relationship that we build with our patients, and want to make sure that anyone who joins our team has the same approach to patient care and customer service (think the "Ritz Carlton" approach!)
Previous experience in a medical office is preferred, but not required. You will greet patients for check out, schedule their follow up's and collect any monies due. When scheduling you will greet patients on the telephone in a kind courteous manner. Candidate should have excellent verbal and written communication skills (bi-lingual is a plus), is knowledgeable and kind, enjoys working as part of a cohesive team and is looking for a long term opportunity. Candidate must have reliable transportation and commitment to full-time schedule. The ideal candidate will play a crucial role in managing appointment schedules, ensuring efficient patient flow, and providing exceptional administrative support.
Responsibilities
- Manage and coordinate patient appointments, ensuring optimal scheduling for both patients and healthcare providers.
- Utilize computerized scheduling systems to input, update, and maintain accurate patient records.
- Verify patient information and insurance details prior to appointments to ensure seamless service delivery.
- Communicate effectively with patients regarding appointment confirmations, cancellations, and rescheduling needs.
Requirements
- Previous experience in a medical office or healthcare environment is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
- Ability to work collaboratively as part of a team while also being self-motivated and proactive in completing tasks.
Join us as we strive to provide exceptional healthcare services while maintaining a supportive work environment for our staff!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Dermatology
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15