What are the responsibilities and job description for the RECEPTIONIST- Medical Spa & Dermatology position at Dermatology Solutions Group?
Job Type
Full-time
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Welcomes patients and visitors by greeting them in person or on the telephone and provides the highest level of customer service at all times.
- Maintains a clean, neat and organized work area at all times. This includes the front desk, waiting areas, and patient rooms.
- Responsible for opening and closing duties related to the front desk for both dermatology and spa.
- Responsible for all aspects related to the patient check-in and check-out process.
- Reviews both practice management systems for derm and spa to insure all patient data is accurate and is responsible for updating the data appropriately when needed.
- Helps drive daily spa revenue through assistance of retail sales, up-selling, consultations and patient retention.
- Responsible for scheduling patient appointments for both derm and spa. Will ensure that appropriate resources / equipment for spa appointments are blocked for use.
- Will conduct patient appointment reminders and any pre-treatment / appointment instructions for spa.
- Calls no show appointments to reschedule.
- Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payer types. Verifies if prior authorization from insurance is required and notifies appropriate parties.
- Knowledgeable about current spa promotional events and attends spa promotional events as required.
- Performs other related duties as assigned.
Requirements
EDUCATION AND / OR EXPERIENCE REQUIREMENTS :
