GRILLE SERVER

Description

Job Title:

Grille Server

Supervisor:

Assistant Clubhouse Manager

General Summary:

Sets tables and serves meals to Club members and guests according to well established rules of etiquette and performs various incidental duties to furnish satisfactory service.

Duties and Responsibilities:

1. Must have thorough knowledge of both ala carte and buffet service including style, pricing, and menu selections.
2. Must have thorough knowledge of cocktail service including types of drinks, ingredients, prices, and proper service.
3. Responsible for sale tickets and having members sign ticket before leaving.
4. Responsible for cleaning and re-setting the tables.
5. Responsible for various side duties, such as refilling condiments, restocking supplies, cleaning work area and end-of-the-month inventory.
6. Be courteous, obliging, and attentive. Always greet members and/or guests with a smile and a salutation.
7. Inspect all dishes, glass, and silver for cleanliness or breakage before serving.
8. Place and remove dishes from the left.
9. Place and remove beverages from the right.
10. Do not place fingers or thumbs inside dish or glass.
11. Handle cups and silver by handles; handle glass at base.
12. Serve ladies first if gentlemen are seated at the same table.
13. Clean table well before serving dessert.
14. Use a tray for serving or clearing.
15. Leave coffee cups and water glasses on table when refilling.
16. Use liners when appropriate.
17. Be prepared to assist co-workers in any department.
18. Perform other duties as assigned.

Work Environment:

Frequently required to stand, walk, sit; use hands and fingers to feel, handle or carry. Frequently required to reach with hands and arms; to climb, balance, stoop, kneel and crouch. Employee will regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

Qualifications

Knowledge, Skills and Abilities Required:

1. Must have knowledge of food and beverage serving skills normally acquired through on the job training and a minimum of three months experience.
2. Must be familiar with American and foreign dishes, and all types of wines and alcoholic beverages.
3. Excellent interpersonal skill required to be courteous in greeting members and communicating menu items.
4. Position requires three (3) to six (6) months of on-the-job experience to become qualified to perform the duties effectively.