What are the responsibilities and job description for the Technology Specialist position at Des Moines Public School District?
TITLE: Technology Specialist
POSTION TYPE: SPEC
HIRING SPECIFICATIONS:
Required:
1. High School Diploma, G.E.D, or HiSET.
2. Three years of relevant training and/or experience in the area of expertise for the assignment
3. CompTIA and/or A Certification and network essentials for computer technician:
4. Valid driver’s license and ability to pass driving record background check to drive a district vehicle
5. Ability to promote spirit of cooperation with others
6. Effective communicator using multiple channels
Desire
Desired:
6. Effective communicator using multiple channels
Desired:
1. Associate degree and two years practical experience for audio visual area of assignment
2. ITIL Certification
3. Advanced network essentials for computer and telecommunication technician
4. Experience using helpdesk ticketing system
BASIC FUNCTION:
Diagnose and repair technology problems within area of expertise and assignment. The essential functions as shown below represent only the key areas of responsibility; specific position requirements will vary depending on the needs of the technology department.
ESSENTIAL FUNCTIONS:
1. Diagnose and resolve technology issues encountered by computer, audiovisual, telephone, and classroom technology equipment users within the District.
2. Network essentials, and training in or working knowledge of switch configuration, network cabling, fiber termination, P.A. System authorization, large-scale audio/visual systems for auditoriums.
3. Deliver and set up technology including: branding, tagging, and deploying technology equipment obtained by the district for the use by district staff and students.
4. Install cabling, peripheral equipment and/or software as needed.
5. Perform preventative maintenance on technology and telecommunication equipment as appropriate.
6. Prepare, submit and maintain appropriate installation and service documents as determined by the District.
7. Provide information and support to the technology manager of service and support and/or director of technology operations in identifying areas of customer need and distribution of the workload to insure prompt and courteous service to district users.
8. Perform prompt, courteous service to all district technology users.
ADDITIONAL ESSENTIAL FUNCTIONS (for every DMPS position):
- Attend work on a prompt and regular basis.
- Maintain confidentiality.
- Maintain satisfactory and harmonious working relationships with the public, students, and other employees.
- Assist with other duties as may be assigned
EVALUATES: N/A
POSITION INVENTORY: B24
FLSA STATUS: Exempt
FT/PT: Full Time
DAYS: 260 Day Calendar HOURS: 8 Hour Day
PHYSICAL REQUIREMENTS: Frequent standing, walking, bending, driving, phone use, computer use. Occasional sitting, reaching/pushing/pulling, climbing/stairs, lifting (75 lbs), and carrying (100 ft).
WORKING CONDITIONS: Mostly indoors with occasional outdoors. Frequent extremes of temperature/humidity.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.
Approved By: JC
Date: 04/01/2025
Employee Benefits Information
All candidates offered a position will be required to successfully pass a criminal background check, and a child and adult abuse registry check. Certain positions may require fingerprinting, a drug and alcohol test, a physical capacity test and/or a motor vehicle record check.
Salary : $48,693 - $57,470
