What are the responsibilities and job description for the Banquet Captain position at Des Moines Sheraton?
Hotel:
Des Moines Sheraton1800 50th StreetWest Des Moines, IA 50266Banquet CaptainFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Banquet Manager or All Purpose Manager
Equipment: Uniform
- Starting Wage: $17.50
- Hours- 2pm-10pm
Primary Purpose:
The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by
planning and implementing the serving details for the event.
Work Performed:
The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:
Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;
Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;
Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;
Ensures the servers are ready to serve the meal when its prepared;
Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;
Maintain communication with the guest contact person for guest needs;
Set-up, operate and dismantle audio-visual equipment;
Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;
Able to perform job of Banquet Associate and Banquet Bartender;
Able to understand departmental forecasting to ensure appropriate staffing levels;
Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;
Ensures service standards are being followed and takes corrective action when they are not;
Guide, direct, and motivate banquet staff;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Previous customer service experience
Six months of banquet food service experience
Preferred Prior Experience:
Prior leadership experience
Preferred Education:
High School diploma or equivalent
Required Licenses/ Certification:
Food Safety certificate or complete training during initial 90 days.
Alcohol certification or complete training during initial 90 days.
Physical:
Ability to lift, pull and push up to 50 pounds.
Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift
Other:
Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.
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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer
But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70 hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Salary : $18
