What are the responsibilities and job description for the Banquets Captain position at StepStone Hospitality?
Job Type
Full-time
Description
The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic, experienced, and motivated Banquet Captain to join our team with StepStone Hospitality.
Responsibilities
- Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
- Continuously monitor the guest's service level and comfort at all times.
- Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.
- Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.
- Immediately relay guest compliments or complaints to management.
- Meet with function group leader to determine last minute changes and discuss various setup arrangements.
- Ensure proper cleaning of all equipment after function is completed.
- Supervise assigned banquet personnel throughout functions.
- Assist staff with room set ups, food service, and clean up when necessary.
- Maintain StepStone and hotel standards of food, beverage, and quality guest service.
- Ensure guest satisfaction by delivery of an exceptional product.
- Complete Supply Requisitions
- Create Bill and deliver to client for review and editing
Requirements
Requirements
Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE / M / F / D / V
