Dental Office Front Desk Receptionist/Customer Service Representative

We are looking for a friendly, personable, and enthusiastic front office member to add to our stellar team!

We love our patients and we want someone that will be awesome on the phone and provide the best customer care to each and every one of them. We want that "right person" to grow with our team, enjoy their time at work, be challenged with what they do, and make a difference in the lives of our patients. We are looking for candidates who think fit with our core values of gratitude, respect for people and a desire to grow.

Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Provide excellent customer support by addressing patient inquiries and concerns
- Perform data entry tasks to update patient records and ensure accuracy
- Assist with administrative duties such as filing, faxing, and scanning documents
- Support office management by ordering supplies and maintaining inventory

Requirements:
- Previous experience working in a dental office is REQUIRED

-Experience with Eaglesoft preferred
- Proficient in using office software such as Microsoft Word, Excel, and Outlook
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Exceptional communication skills, both verbal and written
- Attention to detail for proofreading and transcribing medical documents

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Health insurance
• Professional development assistance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $28