What are the responsibilities and job description for the Sales Coordinator position at Desai Hotel Group?
Hotel Sales Coordinator
Job overview:
We are looking for a motivated person to work weekly both at our hotel’s front desk as well as in group sales. The goal is to provide top-notch customer service that creates loyal guests while also selling to increase our hotel’s top line revenue. Applicants must be able and willing to ensure high levels of guest satisfaction through active listening & follow through skills, and to maintain an outstanding attitude towards guests and fellow team members.
Responsibilities:
- Booking reservations at the front desk
- Booking groups and small meetings
- Coordinating group needs/details and mtg. room set-up
- Determining customers’ needs and wants
- Recommending solutions that match customer needs
- Accurately describing the hotel’s features, benefits, and uniqueness
- Following all companies policies and procedures
Requirements
- A great attitude!
- Willingness to learn
- Desire to serve others.
- Front desk experience preferred
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Good communication skills
- Customer service focus
- Willingness to please others
- Friendly, helpful, confident, and engaging personality
- Basic administration skills
- High school degree
Job Type: Full-time
Schedule:
- Day shift
- Weekends as needed
Work Location: In person
