What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at DeSalvo Agency- Farmers Insurance Agency?
Job Description
MUST HAVE PROPERTY AND CASUALTY LICENSE TO APPLY. Are you looking for a career in a professional, team-oriented setting? We are the largest and fastest growing Farmers insurance agency in the state of Georgia. We are looking for qualified, licensed individuals with at least one year of insurance experience to expand our staff of customer service representatives. Knowledge of Farmers systems would be a significant plus.
The ideal candidate has strong communication skills, truly enjoys telephone interaction with customers and is comfortable handling a variety of customer requests, including:
- Explaining coverages
- Assisting with billing issues
- Identifying additional customer insurance needs
- Handling typical transactions, such as processing renewals, cancellations and changes
Our environment demands basic computer skills and strong organization capability. Having a staff of nearly 20 people with more on the way, we welcome the individual who desires new challenges and upward mobility.
If this sounds like YOU, we???d love to have a conversation and tell you more about the opportunities at our agency. We offer:
- Competitive salary
- Commissions/bonus
- Paid time off
- Flexible work schedule with work-at-home rotation
Salary: $36000.00 - $55000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
- Process customer policy change requests.
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity including life insurance products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer inbound phone calls.
- Generating Cross Selling Opportunities
Requirements
Must have an active Georgia Property & Casualty License
Salary : $36,000 - $55,000
