What are the responsibilities and job description for the Landscape Account Specialist position at DeSantis Landscapes?
**Company Overview:** DeSantis Landscapes is a leading landscape contractor known for its integrity, workplace culture, and innovative sustainable practices.
We are seeking a skilled Client Service Manager to join our team and nurture long-lasting relationships with our valued clients. As a key member of our client-facing team, you will be responsible for managing a portfolio of accounts and ensuring exceptional service delivery exceeds client expectations.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, building strong and enduring relationships
- Understand client needs, preferences, and goals, and ensure their satisfaction through exceptional service delivery
- Monitor and ensure the timely and high-quality execution of landscape maintenance services, addressing any issues or concerns promptly to maintain client satisfaction
- Identify opportunities to expand services within existing accounts, presenting additional solutions that provide value and enhance clients' outdoor spaces
**Required Skills and Qualifications:*** A Bachelor's degree in Business, Horticulture, or a related field*
* Proven experience of at least 3 years in account management or client relations, preferably within the commercial landscaping or related industry*
