Program Coordinator

JOB DESCRIPTION

Program Coordinator

DEPARTMENT: Shredding & Recycling Division SHIFT: M-F

SUMMARY:

Under the direction of the Shredding & Recycling Manager the Program Coordinator will be responsible for scheduling shredding & recycling appointments, preparing proposals & contracts, compose and send a variety of correspondence, participate in community sustainability initiatives, complete monthly billing and reports, develop and maintain the departments filing systems, maintain all department databases. The Program Coordinator will also act as the liaison between the Shredding & Recycling Division and the Desert Arc Case Managers. Will be responsible for consumer related duties including: documentation audits, payroll, I.H.S.P and other consumer related documentation.

REQUIREMENTS:

· High School Diploma or equivalent, some college preferred

· First Aid and CPR certification (Training may be provided by Desert Arc)

· At least 2 years’ experience working in an office setting

· Clean DMV and Background Report

· Valid vehicle insurance and proof of vehicle registration

· Proficient in Word, Outlook, Excel, Power Point and Publisher programs

· Must be well organized and detail oriented, with ability to prioritize work assignments and meet deadlines under pressure

· Excellent interpersonal, verbal and written communication skills and excellent writing and editing skills.

· Attention to detail and high level of accuracy

· Ability to multi-task and meet deadlines under pressure

· Experience in event planning

· Basic accounting knowledge

DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Research, analyze and prepare information regarding sustainability

· Compose, prepare and type a variety of correspondence, reports, forms, and other materials with a high level of accuracy and completeness.

· Prepare and/or review all customer contracts and proposals for shredding & recycling

· Oversee and maintain Q Shred, customer database, mailing lists and contracts

· Assist with outreach to local communities, schools and businesses

· Assist with the development & implementation of new sustainability initiatives

· Maintain program financial logs and records

· Develop and maintain accurate filing systems and records both electronically and hard copy

· Schedule pickup/deliveries for shredding & recycling divisions

· Coordinate with Manager to ensure shredding & recycling routes are efficient

· Provide and ensure quality customer service

· Answer multi-line phone and transfer calls professionally and accurately

· Monitor voicemail, receive visitors and relay messages in a timely manner

· Available to work various events after normal business hours

· Be courteous and professional in conduct and appearance at all times

· Work within a team setting to establish and maintain appropriate client goals and objectives

· Observe clients in their training programs on a regular basis

· Perform audits of consumer related documentation

· Assign and ensure completion of consumer time studies, semi/annual evaluations, assessments

· Work together with required departments sharing information regarding common clients

· Attend all client related meetings, and departmental meetings as required

· Work with appropriate staff on methods used to meet client and program goals

· Maintains confidentiality in accordance with HIPAA guidelines

· Work toward and maintain department & organization strategic goals and objectives

· Seek and participate in training and other opportunities for professional and departmental development

· Other duties as assigned

Work Environment:

a. This position requires working in office and community settings. Requires

long periods of sitting and standing.

Physical Demands:

b. The employee must have the ability to lift, pull, push, run and

manipulate/use adaptive equipment, which requires strength and gross

and fine motor coordination. The employee must be able to perform CPR

and administer First-Aid. The position requires sitting and/or standing for

long periods of time. The position requires ability to operate an

automobile and a computer. The employee must be able to climb stairs

and provide services to clients in various public/community settings.

Note duties are subject to change due to agency growth or restructure. Daily operations are also subject to change based on outcome measurements of systems incorporated to program operations.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

License/Certification:

• Commercial License (Required)

Ability to Relocate:

• Indio, CA 92201: Relocate before starting work (Required)

Work Location: In person

Salary : $20