Gym Front Desk Associate/Receptionist

JOIN OUR TEAM!

At Desert Metro Fitness, our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people’s lives with an affordable, high-end fitness experience. ”We Set the Tone” as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters.

Job Summary: Front Desk Associate/ Receptionists

Front desk associate/receptionist position at Desert Metro Fitness is more than just a job, it is an opportunity for personal development, leadership, organization and to maximize your career while helping improve the lives of our members...the upbeat environment and friendships you will gain are a bonus too! Our associates are the foundation of our success and are solely responsible for creating and maintaining the unmatched atmosphere that makes Desert Metro Fitness unique in the fitness industry. While working with us you will have the opportunity to learn skills applicable to any future job, develop life-long relationships, and grow your career with the company. We believe in promoting from within and most of our managers started out in this role.

Essential Duties and Responsibilities:

• Greet members, prospective members, and guests, providing an exceptional customer experience.
• Always smile and be courteous.
• Taking prospects on tours
• Handle all front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Help members download OpenPath Mobile Access App

• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Completed assigned cleaning areas.
• Promotes sales of 1-1 & Group Training, as well as Memberships.
• Create connections with the community!

Qualifications/Requirements

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Experience in Sales
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.
• CPR Certification AED/First Aid /CPR _ (Could be provided)_

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift to 50 lbs.
• Restocking of items (Drinks, snacks, paper towels, toilet paper, etc.)
• Cleaning & organizing the front desk, restrooms, waiting area and training area.

Job Types: Part-time, Contract

Pay: From $14.00 per hour

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Salary : $14 - $0