What are the responsibilities and job description for the Unit Coordinator (Indio) position at Desert Oasis Healthcare?
The Unit Coordinator is responsible for providing clerical support to the Immediate Care Department to facilitate the delivery of quality patient care and continuity of care. The Unit Coordinator is responsible for facilitating Provider orders, patient referrals, delivery of EKG and X-ray reports to Providers, amongst other clerical duties.
- Perform clerical work for the transfer of patients to the Hospital or Skilled Nursing Facilities in a consistent manner and according to established standards, policies and procedures.
- Expedite the disposition of referrals in a consistent and accurate manner.
- Facilitate Provider Orders accurately and in accordance with departmental policies, procedures, workflows and timeframes. Ensure that STAT orders are prioritized and processed in accordance with applicable timeframes.
- Facilitates and maintain the delivery of pertinent information to appropriate departments.
- Communicate pertinent information via the telephone an makes follow-up appointments with Primary Care Physician (PCP).
- Disassemble and distribute charts and clinical records in accordance with departmental policies, procedures, workflows and timeframes.
- Document and distribute all messages according to approved procedures.
- Input and maintain statistical data in order to generate required reports as requested by the Senior Leadership Group in a timely manner.
- Confirm accurate coding of charge tickets and charges.
- Facilitate the delivery of Emergency Logs to the Medical Director.
- Facilitate the delivery of EKGs to assigned Provider for review. Facilitate the delivery of X-ray and EKG discrepancy reports to Medical Management.
- Facilitate the delivery of copies of Durable Medical Equipment (DME) Waivers to Utilization Management.
- Faxes ICSN to Primary Care Providers.
- Fax x-ray and laboratory results to appropriate Providers.
- Perform other duties as assigned.
- High School diploma or equivalent required.
- 2 years of recent healthcare experience in an acute or ambulatory care setting, preferred.
- Knowledge of medical terminology, preferred.
- Ability to utilize Microsoft Office applications (Word, Excel, Outlook, Power Point) and other computer software/applications.
- Ability to effectively communicate with individuals within all levels of the organization, patients, patient family members, providers, vendors and others.
- Excellent customer service and telephone etiquette skills.
- Able to work as part of a team.
- Current California driver's license and proof of automobile insurance coverage.
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