IT Specialist

Overview:
We are seeking an experienced IT Specialist with a strong background in providing hardware and software support, particularly in a manufacturing environment.

Key Responsibilities:

• Install, configure, and maintain IT hardware and software across the organization, ensuring smooth operations in a manufacturing environment.
• Provide user management support, including setting up accounts, managing access permissions, and troubleshooting user issues.
• Conduct routine system updates, equipment repairs, and maintenance of system hardware and software.
• Maintain an accurate inventory of IT equipment and ensure that all hardware and software systems are up to date.
• Troubleshoot and resolve hardware and software issues, ensuring minimal disruption to daily operations.
• Administer security protocols, ensuring all systems meet security requirements and policies.
• Collaborate with cross-functional teams to provide IT support and resolve issues related to system performance and user access.
• Provide timely technical support and guidance to users, resolving any IT-related challenges efficiently.

Qualifications:

• Associate’s degree in Information Technology or a related field required; Bachelor’s degree preferred.
• 5 years of experience in IT support, particularly in a manufacturing or industrial environment.
• Proficiency in hardware installation, user management, system updates, and troubleshooting.
• Strong understanding of IT security administration and best practices.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Strong communication skills with the ability to assist and train end users.
• Experience with equipment inventory management and system repairs.

Equal Opportunity Statement:
Design Hire is an Equal Employment Opportunity / Affirmative Action employer. We are committed to diversity and inclusion in our workforce and encourage all qualified individuals to apply without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Employment Eligibility:
Upon hire, completion of Form I-9 Employment Eligibility Verification is required. Employment may be contingent upon verification of eligibility to work in the United States.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Schedule:

• Day shift

Experience:

• Manufacturing: 1 year (Preferred)
• Networking: 1 year (Preferred)
• Hardware Installation: 1 year (Preferred)
• User Management: 1 year (Preferred)

Work Location: In person

Salary : $60,000 - $80,000