What are the responsibilities and job description for the Test Equipment Operator position at Design Hire LLC?
Job Description: We are seeking a Technical Support Technician to join our team at Design Hire LLC. The successful candidate will be responsible for performing technical support duties, including troubleshooting and repairing electronic devices. This role involves working with customers, engineers, and other technical teams to ensure seamless product delivery.
Key Responsibilities:
Key Responsibilities:
- Provide technical support to customers and internal stakeholders via phone, email, and in-person interactions.
- Troubleshoot and repair electronic devices, including desktop computers, laptops, mobile phones, and tablets.
- Collaborate with engineers and other technical teams to identify and resolve technical issues.
- Develop and implement technical documentation, including user manuals and knowledge base articles.
- Participate in ongoing training and development to stay current with new technologies and products.
- Work closely with cross-functional teams to ensure smooth product delivery and customer satisfaction.
