Installation Technician

Join the Design Supply Doors Crew as our next favorite Technician!

DSD is a local leader in providing specialized solutions in the commercial door industry for DIV 8 such as doors, frames, and hardware. We also specialize in DIV 10, which consists of toilet partitions, toilet accessories, lockers, etc. Our growing team is seeking dedicated team members to help install and service high-quality products that meet our clients' project needs. At DSD we work hard, play hard, and support each other every step of the way. We’re a family-owned business with a tight-knit, friendly culture, where work-life balance and team camaraderie are more than just words – they’re a way of life.

About the Role:

Do you prefer not to be stuck in an office? Are you mechanically inclined? Do you like to think on your feet and solve problems? If yes – we want to talk to you.

We are seeking a reliable and detail-oriented Field Technician to join our team in servicing the commercial industry in both Div 8 and Div 10. The Field Technician will be responsible for a variety of tasks related to the installation, service, and maintenance of all scopes of work. This role requires a self-motivated individual with strong technical skills, a focus on customer satisfaction, and the ability to work independently in the field. As well as performing any additional tasks and responsibilities required by management to support the overall efficiency and success of the company.

Job Responsibilities:

DIV 8 Door, Frame and Hardware Installation:

• A door technician is skilled in installing various types of openings of frames and doors (swinging, sliding, security, fire-rate, automatic, etc.). They ensure proper measurements, fit, alignment, and secure fastening.
• This also includes installing locks, hinges, closers, panic bars, handles, and any other specialized hardware required for functionality and security.
• Understand and interpret commercial construction documents such as plans, templates, and specifications such as layouts from manufacturers.
• Communicate effectively with customers, project managers, and other team members to ensure job completion and customer satisfaction.
• Adhere to safety standards and company policies, promoting a safe work environment.

Service and Maintenance Work:

• Diagnosing Issues: Identifying problems such as doors that won’t close properly, damaged hardware, or malfunctioning automatic doors.
• Hardware Repair/Replacement: Fixing or replacing faulty door hardware, such as locks, closers, or handles.
• Collaborate with customers to determine their service needs, offering solutions and ensuring high levels of satisfaction.
• Ensure all service work meets industry standards and complies with safety regulations.

DIV 10 Toilet Partitions and Accessories Installation

• Install toilet partitions (stall systems), including panels, doors, and hardware (hinges, locks, latches, and hooks). Secure partitions to walls and floors, ensuring they are level, stable, and meet project specifications.
• Install restroom accessories such as soap dispensers, toilet paper holders, towel racks, mirrors, waste bins, and other related products.
• Ensure proper placement and secure mounting of each accessory, making sure they are functional and comply with ADA (Americans with Disabilities Act) guidelines where applicable.
• Other specialty items will be installing fire extinguishers and cabinets, wall protection, lockers, flag poles, etc.

Why We Care:

At the heart of both fire safety and ADA compliance is the protection and well-being of individuals. Fire safety and ADA compliance are critical for protecting lives, ensuring equal access, meeting legal requirements, and creating safe, welcoming spaces for everyone. They are fundamental aspects of responsible building management and the construction processes that the DSD field team supports.

WHO YOU ARE:

Experience:

• 1-3 years of experience preferred Div 8, Div 10 or both
• Proven experience in the commercial industry, or related fields (mechanical, electrical, construction, etc.).
• If no experience must be strong in problem-solving and eager to learn hands-on.

Education: High school diploma or equivalent; technical certifications or training in door systems or related fields is a plus.

Skills:

• Forklift Certification (Design Supply will train and certify)
• OSHA10 (preferred) / OSHA 30 (Design Supply will provide training classes if not provided)
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage time effectively.
• Excellent customer service and communication skills.
• Familiarity with hand tools, power tools, and diagnostic equipment. (Must maintain company tools)
• Valid driver’s license and a clean driving record.
• Must be willing to travel to job sites (out of town) and work flexible hours as needed.

Physical Requirements

• Ability to lift and move heavy items (up to 50 lbs.)
• Ability to stand, walk, and bend for extended periods
• Willingness to work in a warehouse environment with varying temperatures and noise levels.
• Must be able to obtain and maintain a valid Department of Transportation (DOT) certification

Why Design Supply Doors?

Design Supply Doors is a family-owned company that prides itself on our informal culture and understands that our employees are our number one asset. We offer competitive compensation packages including:

· Competitive base wage plus bonus potential

· Company Vehicle. (Must maintain good working conditions.)

· Tool Allowance

· Comprehensive medical, dental, and vision coverage

· Life Insurance (Company Paid)

· Simple IRA with company match

· Paid Time Off & Paid Holidays

· Short-term disability

· Additional perks like on-site gym, cell phones, company vehicles (as applicable), monthly activities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Work Location: In person

Salary : $20 - $25