Demo

Audio Visual Commissioning & Support Technician

Designs that Compute
New, TX Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

Job Description

Job Description

Description :

The A / V Technician provides post-sales support for audio visual integration, configuration, and commissioning as well as provides escalated support for established A / V systems. The A / V Technician will go on site during installations to verify the installation and complete the integration by commissioning the system, training the customer and closing the job. The A / V Technician will also maintain existing customers if there is an issue with their products. This may be virtually or on site. Travel will be 70%-90%.

This is an excellent opportunity for a seasoned Lead Installer with commissioning experience to grow their career!

The successful candidate will have experience in :

  • Telephone and onsite support of established A / V systems.
  • Configuration and commissioning of A / V systems ranging in size from single room systems to multiple combinable rooms, to highly advanced operation centers.
  • Extensive experience with Crestron programming / commissioning, Biamp / QSC DSP setup and commissioning, and go-live techniques for major vendor endpoints.
  • Extensive experience with AV over IP, HDBaseT, Dante, AVB, and other industry standard transports.
  • Extensive experience with installed conferencing (voice and video) systems, council chambers, and multi-room campus-wide systems.
  • Extensive experience with wired and wireless microphone technologies, as well as permanently installed commissioning of these components.
  • Project coordination, communication, and onsite close-out with project managers.
  • Technical customer support experience.

Requirements :

  • Bachelor’s Degree desired coupled with excellent written, verbal, and presentation skills.
  • Possess an exceptionally professional, clean-cut, look and demeanor, as the face of the company to the customer.
  • Infocomm certification; CTS minimum, CTS-D / I a plus.
  • Crestron certifications including DMC-E, DM-NVX, Crestron P201 or above.
  • Biamp (TesiraForte), Shure (MXW and ISC), Dante (Audinate), and QSC (Q-Sys level 1) certifications.
  • Experience with Cisco, Polycom, Lifesize and other videoconferencing endpoints.
  • Experience with Crestron, AMX, Extron, Kramer, as well as major vendor endpoint (Panasonic, NEC, Samsung, Da-Lite) devices.
  • Experience with Visio, Stardraw, or other CAD packages.
  • Knowledge and experience terminating and maintaining AV connectors and cables (XLR, DVI, HDMI, 3.5mm, RCA, DB-9, etc.).
  • Very knowledgeable in Excel and other Microsoft products.
  • Ability to work alone or with a team of diverse individuals.
  • Able to work within a strict timeframe and hard deadlines.
  • Able to travel 50-75% of the time (mostly in-state, or Oklahoma).
  • Able to pass a background check at the local, state, and national levels
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