What are the responsibilities and job description for the Host/Hostess position at Desolation Hotel?
Kahle Partners LLC
Job Title: Host Part time
Location: Maggie’s Restaurant & Velma’s Bar
Job Summary
Lake Tahoe’s Premier Micro-Resort, Desolation Hotel & Maggie’s Restaurant and Bar are proud to announce they will be opening their doors this summer in beautiful South Lake Tahoe. As a member of the Food and Beverage Management team, the primary responsibility is to provide a consistent level of service excellence to restaurant guests. The Assistant F&B Manager must possess a positive attitude and an attentive approach. They will be responsible for day-to-day operations. This includes guest satisfaction, overlooking the staff, providing guests needs, and performing any other duties as required.
General Accountabilities
· Greeting guests as they walk into the restaurant
· Helping guests with reservations and guiding them to their table
Giving guests accurate wait time estimates and seating them in the waiting area
· Providing guests with menus and answering any initial questions they may have
· Optimizing seating at different tables to ensure even workload for wait staff
· Assisting servers as needed
Job Qualifications
· Prior guest service experience in the hospitality industry
Positive attitude and interpersonal skills
· Good communication skills and phone etiquette
Flexibility when working alternating shifts
Ability to stand for long periods of time
Skills
· Service orientation
· Coordination
· Critical thinking
· Ability to multitask
· Excellent verbal communication