What are the responsibilities and job description for the Operations/Office Manager position at Detail Renovations?
The foundation of successful relationships is built upon honesty, open communication, and integrity. At Detail Renovations, we construct our partnerships based on this same foundation.
Our collaborative process with clients, industry-leading architects, and skilled craftsmen results in breathtaking works of art that are tailored to each individual's unique vision.
We thrive on the creative process and bring passion and excitement to every project, from initial consultation to completion.
A Home Should Be an Oasis of Luxury, Functionality, and Comfort
For David Dynega, CEO of Detail Renovations, a gift for seeing potential within a space led him to found the company in 2002. With a background in the renovation and construction industry since age 11, David set out to challenge the stereotype of contractors as he established Detail Renovations with a focus on exceptional service, high standards, and customer satisfaction.
David's mission extends beyond mere client satisfaction to surpassing their expectations through persistence, effective communication, organization, and professionalism.
About the Role:
This opportunity offers a self-motivated and detail-oriented Operations/Office Manager to join a dynamic team working on high-end residential projects. The ideal candidate will be part of a transparent, collaborative, challenging, rewarding, and trusting work environment, and culture.
The Operations/Office Manager will oversee administrative operations, manage staff, ensure efficient communication within the company and with clients, and contribute to creating a seamless experience for our clients and supporting the overall success of our luxury renovation projects.
Key Responsibilities:
• Ensure up-to-date financial records and current information.
• Create new contracts and change orders for clients ensuring timely payment execution.
• Maintain strong relationships with property managers and key partners through regular meetings and reporting.
• Continuously monitor subcontractors' certificates of insurance, licenses, and other requirements to minimize company exposure.
• Prepare necessary paperwork for annual insurance audits to guarantee accurate premiums.
• Perform all necessary office management duties to maintain smooth operation.
• Assist in marketing efforts to expand client base and market presence.
• Follow and implement workflow procedures and processes.
• Ensure client satisfaction and uphold the company's image in the market.
• Continuously seek and implement more efficient ways to perform tasks.
Key Impact Areas:
• Financial
• Contracts/Jobs
• Vendors/Subs
• Key Partnerships/Client Satisfaction
• Insurance
• Office Management
• Marketing & Company Brand
• Procedures and Processes
Qualifications:
• Bachelor's degree in business administration, management, or related field.
• 6 years of proven experience in office management or administrative roles, preferably in luxury renovations or construction industry.
• Strong organizational skills with ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills, with high level of professionalism.
• Proficiency in Microsoft Office Suite and office management software.
• Detail-oriented mindset and problem-solving abilities.
• Ability to manage and lead administrative staff.
• Familiarity with basic bookkeeping principles and financial administration.
• Positive attitude, adaptability, and strong work ethic.
Compensation and Benefits:
• Annual Salary Full Benefits Package
• Full Benefits Package – Medical & Dental (50% coverage by employer), 401K with company match, PTO, Sick Days, Holidays, In-office lunches, boat trips, happy hours, and nighttime dinners/outings, and more.
