Special Programs Coordinator

OVERVIEW

The Special Program Coordinator is responsible for planning, implementing, and overseeing special projects and initiatives that align with the organization’s goals. This role involves collaboration with various stakeholders, including community partners, staff, and resident-participants, to ensure the successful execution of projects that enhance community engagement and service delivery. Additionally, this position will be responsible for monthly oversight of monthly Resource Fairs, creating monthly Board Reporting including departmental KPIs and Waterfalls, and all other duties as assigned.

EDUCATIONAL REQUIREMENTS

Bachelor’s degree in education, social work, nonprofit management or equivalent experience.

Minimum of 3 years in program coordination, project management, or a related field.

EXPERIENCE REQUIREMENTS

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite and program management software.

Ability to work independently and as part of a team.

OTHER REQUIREMENTS

Must have or be able to acquire a valid state driver’s license

Must pass federal, state, and local criminal investigation clearances, and pass a drug screening test administered by the Commission or its designated provider

Must be insurable under the agency’s insurance policy

KNOWLEDGE

Knowledge of HUD programs, requirements, and policies/procedures preferred

knowledge of DOL programs, requirements, and policies /procedures

Knowledge of organization’s structure, policies, and procedures

Knowledge of social service delivery systems

Knowledge of community service and self-sufficiency programs

Knowledge of basic office practices, procedures, and equipment

Knowledge of standard office procedures, filing, and standard office equipment, including computer, fax, copier, telephone system

Knowledge of the principles and practices of social work, case management, home ownership, career counseling and the service delivery

REQUIRED ABILITIES

Attentive to details

Communicate well verbally and written

Innovative

Identify problems

Self-Starter

Manage pressure

Motivate

Multi-task

Organize

Problem solves

Handle fast paced & evolving environment

Act independently

Analyze situations

Empathize

REQUIRED SKILLS

Analyze and interpret needs and coordinate necessary services accordingly

Analyze situations, review available actions, and determine the best course of action

Communicate effectively orally or in writing

Communicate with clients and agencies to obtain and provide information

Interact effectively in a complex, dynamic environment

Interact with public and private agencies and residents to accomplish organizational goals

Manage multiple priorities and demands within established requirements

Operate a computer to perform various work-related tasks

Operate standard office equipment

Plan, organize, complete assigned work and special projects in order to meet organizational goals

Prepare and present ideas and information in formal and informal settings

Provide high level, quality customer service both internally and externally

Provide information and feedback in a courteous, diplomatic manner

Read and understand department specific documentation, and policies and procedures

Understand and apply HUD organizational rules, instructions, policies and procedures appropriately

Understand and apply local, state and federal rules and regulations related to subsidized housing and housing quality standards

Be an effective team member

SUPERVISORY RESPONSIBILITIES

NONE

REPORTS TO

YouthBuild Program Manager

ESSENTIAL JOB FUNCTIONS

Program Development: Design and implement innovative special programs that address community needs and align with the organization’s mission. 35%

Coordination and Management: Oversee the daily operations of special programs, including scheduling, resource allocation, and participant engagement. 25%

Collaboration: Work closely with internal teams and external partners to promote programs, gather resources, and enhance community involvement. 15%

Monitoring and Evaluation: Establish metrics for success, collect data, and analyze program outcomes to ensure effectiveness and identify areas for improvement. 5%

Marketing and Outreach: Develop marketing materials and outreach strategies to increase program visibility and participation. 5%

Reporting: Prepare regular reports on program status, outcomes, and recommendations for future initiatives to share with stakeholders. 1%

Training and Support: Provide training and support for staff and volunteers involved in program delivery. 1%

Assists management in identifying residents who need assistance. 1%

Meet and maintain all grant funded metrics

SUPPLEMENTAL FUNCTIONS

Creative thinker.

Problem-solver

Detail-oriented with a passion for community engagement.

All other duties as assigned

PHYSICAL ACTIVITIES AND DEMANDS

Sitting

Standing

Walking

Lifting up to 20lbs or more

Carrying

Pushing

Pulling

Ascending/descending stairs

Reaching

Bending

Kneeling

Crouching

EQUIPMENT

Outdoor environments

Indoor environments

Work in hot, cold, wet surroundings

Confined workspaces

High, precarious places

Exposed to continual, multiple distractions

Outdoor environments

WORK ENVIRONMENT

Phones

Computer/laptop

Copiers/printers

Scanners

Monitors

Communication systems

Projectors

SOFTWARE

Customer relationship management software

Database software

Internet software

Spreadsheet software

Word processing software

Social services software for case management

Programming software

Payroll/human resources

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person