Authentics - Seasonal Assistant

Job Summary 

The Authentics Seasonal Assistant will be a valuable member of the Tigers Authentics Team. This person will assist with a wide variety of responsibilities that support the Authentics department’s goals to authenticate and secure team history and drive revenue. 

Key Responsibilities 

• Assisting in all aspects of club authentic merchandise operations, which includes keeping and maintaining inventory of autographed and game-used authentic memorabilia. 
• Assisting with the creation and preparation of pricing, timely sales, finance, and inventory reports. 
• Communicate regularly with other departments, as well as other MLB teams, and the MLB league office. 
• Providing day-to-day communication with Authentics customers via phone and email, helping to secure direct sale orders, coordinate on-line auctions and shipping items on a year-round basis. 
• Packaging and shipping items using FedEx and / or USPS. 
• Setting up, stocking, maintaining, and keeping organized the Authentics Shop on the main concourse as well as other Authentics points of sale throughout Comerica Park. 
• Supporting the implementation and fulfillment of all inventory processes, both on-line and in house. 
• Work Tigers home games, evenings, holidays, and weekends, as well as special events.
• Other duties as assigned, including support of Marketing, Promotions, Alumni and Player Engagement Departments. 

Minimum Knowledge, Skills and Abilities:

• The ideal candidate must be a college student, or recent graduate (within 6 months) with studies related to business, sport management, retail management or similar field. 
• Previous experience working in sports, retail management or related field. 
• Extensive knowledge of the history of baseball, game of baseball and Tigers baseball. 
• Excellent communication, computer, organizational and interpersonal skills. 
• Experience with Microsoft Office (specifically Excel).
• The ideal candidate must have excellent verbal and written communication skills. 
• The ideal candidate must have excellent customer service skills. 
• The ideal candidate must be willing to work longs hours, including days, nights, weekends, and holidays. 

Working Conditions:

• Must be able to work nights, weekends, and holidays. 
• Must be able to work long hours.   
• Must be willing to work in all weather conditions. 
• Must be able to lift, carry and move heavy boxes, and stand for long periods.