What are the responsibilities and job description for the Salesforce Administrator / AI Specialist position at DETROIT TRAINING CENTER, INC?
Detroit Training Center
About Us:
At Detroit Training Center, we are a dedicated workforce development organization committed to empowering individuals facing extreme poverty and other barriers to achieve their career goals. We provide comprehensive training programs and support services to help our students succeed.
Position Summary:
We are seeking a highly motivated and skilled Salesforce Administrator to join our team. In this role, you will play a crucial part in optimizing our Salesforce platform to enhance our ability to serve our students effectively and make a real impact on real people every single day. Your expertise will enable us to streamline processes, improve data management, and gain valuable insights to better support our students' journeys. Additionally, the position will be responsible for exploring how we can use AI to support our operations.
Responsibilities:
Customize and configure Salesforce to meet the specific needs of our programs and services.
Manage user access, security settings, and data integrity.
Develop and maintain reports and dashboards to track student progress and program outcomes.
Provide training and support to staff on using Salesforce effectively.
Collaborate with cross-functional teams to gather requirements and implement solutions.
Stay current on Salesforce best practices and new features.
Help to connect Website, Salesforce, Zapier, and all outgoing communications
Research AI tools and their applications to our operations and systems
Utilize AI to improve current systems
Qualifications:
Proven experience as a Salesforce Administrator.
Strong understanding of Salesforce data models and security.
Experience with Salesforce customization, workflows, and reporting.
Excellent problem-solving and analytical skills.
Knowledge and experience with AI systems
Ability to work independently and as part of a team.
Passion for social impact and empowering underserved communities.
Benefits:
Competitive salary and benefits package.
Opportunity to make a meaningful difference in the lives of others.
Work with a dedicated and passionate team.
Professional development and growth opportunities.
Salary Provided: 46k
