What are the responsibilities and job description for the 911 Dispatcher position at Dev Solutions?
Job Description:
- Reports directly to the Security Operations Center Manager, but takes tactical direction from Security Operations Center Lead
- Answers incoming calls regarding suspicious activity and/or security related events
- Creates reports and maintains detailed logs of all calls and activities
- Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues
- Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts
Basic Qualifications:
- High School diploma/GED
- 1 years of experience either in an emergency call center or security experience
Preferred Qualifications:
- Technology experience (i.e. MS Office)
- Experience working in a dispatch or alarm monitoring center
- Bachelor's degree
- Strong oral and written communication skills
- Ability to multi-task
- Work effectively within a high intensity environment
Job Types: Full-time, Contract
Pay: $20.00 - $23.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Experience:
- emergency call center: 5 years (Preferred)
- Alarm monitoring: 5 years (Preferred)
- Surveillance systems: 5 years (Preferred)
Ability to Commute:
- Columbus, OH 43219 (Required)
Work Location: In person
Salary : $20 - $23
