IT Program Manager

• Lead the team ceremonies: Scrum sprint planning, refinement, sprint demos, and retrospective
• Facilitate team conflict resolution by focusing on scrum values of openness, honesty, and respect
• Help a team/individual/product owners clarify goals and actions to achieve them
• Facilitate team to estimate and plan product/solution in a variety of tools with minor supervision
• Ensure team is incorporating feedback from customers, end-users, and key stakeholders to increase value for our customers continually
• Shield teams from outside distraction/interference
• Track and remove impediments with little to no assistance
• Collaborate with functional SMEs to better define product scope, goals, and deliverables
• Work with the Product Owner to document and make visible the product/solution scope, goals, and deliverables
• Develop estimates, schedules, effort, and cost based on best practices and experience
• Identify capacity related risks, recommend potential mitigation, and escalate appropriately, and remediate
• Create an environment of accountability within the delivery team
• Work closely with functional team members to understand product/solution inter-dependencies.
• Execute product delivery based on agile methodologies defined by the enterprise
• Become proficient at using DevOps/Agile tooling and related tools
• Identify, document, and escalate resource constraints, conflicts, and impediments
• Build strong partnerships with business stakeholders to meet project deliverables and benefit case
• Ensure product/solution alignment with enterprise standards and processes
• Create an appropriate support model that addresses the support need of the product/solution
• Update technical and job knowledge by learning from more senior-level scrum masters, self-education, and read professional publications

Typical task breakdown:

• Responsible for 6 seven products or services
• Oversee and participate in business analysis and organizational change management
• Support and educate the Product Owner, especially with respect to refinement and maintaining the product backlog and prioritization.
• Understand and adhere to Cat Digital and corporate governance processes.
• Provides agile leadership and oversight for low to moderate-complexity
• Activities will be managed in Azure DevOps or another agile tooling
• Provides reports to the Manager, Stakeholders oversight for low to moderate-complexity

Education & Experience Required:

• Bachelor s degree with 8 years of experience in this role.
• Experience in managing multiple projects

Technical Skills (Required):

• 8 year of IT experience or equivalent or 5 year product/project management experience
• 7 years of agile/scrum experience
• 4 years of experience working in an Agile environment as a Scrum Master with knowledge and demonstrated expertise in applying Agile best practices, Scrum ceremonies, and scaled Agile practices.
• 4 years of experience in the software development life cycle
• 3 years of experience in sprint and program increment planning
• Experience running the multiple Scrum ceremonies.
• Experience implementing Agile estimation techniques

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