What are the responsibilities and job description for the Application Support position at DevCare Solutions?
Job Details
DevCare Solutions is Minority Business Enterprise, certified by NMSDC. DevCare Solutions was founded by highly experienced and a qualified team of Engineers. DevCare Solutions' expert, mature and poised architects employ the premium methodology in seamlessly and simultaneously identifying and cultivating young professional brains, challenging to work with.
Qualifications:
- Proven help desk experience, preferably in a CRM environment.
- Familiarity with CRM Dynamics 365 and its functionalities.
- Strong troubleshooting skills and the ability to analyze and resolve user issues effectively.
- Excellent communication skills, both verbal and written.
- Detail-oriented with a focus on accuracy and quality in all tasks.
- Ability to multitask and prioritize effectively in a dynamic environment.
- A friendly, responsible attitude and a commitment to providing outstanding user support.
- Background in Windows 11, including system navigation and troubleshooting.
- Experience in network troubleshooting and resolving connectivity issues.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
