Rooms Division Supervisor

Are you looking for a career path in hospitality while living in one of Colorado's most breathtaking mountain towns? At Devil’s Thumb Ranch Resort & Spa, we believe in fostering professional growth and providing advancement opportunities for dedicated team members. Our Rooms Division Supervisor role is the perfect stepping stone for individuals looking to build a career in hotel operations, with hands-on experience in leadership, training, and quality assurance. Situated on 6,500 acres of pristine wilderness at the base of the Colorado Rocky Mountains, the Ranch offers subsidized staff housing with shared living spaces, making it an affordable and exciting place to grow your career.

Principle Purpose of Job

Support and assist the Housekeeping Manager in promoting Devil's Thumb Ranch service standards, serving as a role model for Housekeeping staff, training team members, and maintaining the integrity of the Ranch and Housekeeping operations, policies, and standards across all Devil’s Thumb properties.

Essential Duties and Responsibilities:

• Oversee and perform general housekeeping duties to meet Devil's Thumb Ranch standards, such as cleaning rooms, restocking supplies, and maintaining public areas.
• Inspect and clean rooms before guest arrivals and public areas as needed, maintaining top service standards.
• Assist with payroll, administrative tasks, and creating daily housekeeping boards.
• Manage inventory, draft purchase orders within budget, and supervise staff for quality and efficiency.
• Participate in hands-on housekeeping tasks alongside the team, including removing linens, making beds, dusting, and more.
• Ensure adherence to safety standards, conduct safety training, and handle incident reports.
• Maintain regular attendance, adhere to uniform and grooming guidelines, and support other managers as needed.
• Supervise daily Housekeeping operations, including Room Attendants, Housepeople, and Commons.
• Train and cross-train staff while maintaining and updating departmental training materials.
• Support the creation of schedules to align with budget, avoiding overtime, and ensuring adequate staffing.

• High school diploma or GED required, with at least one year of housekeeping or supervisory experience. Hospitality related degree preferred.
• Must be at least 18 years old and possess a valid driver’s license with a clean driving record.
• Strong organizational and communication skills, with proficiency in basic computer tasks and Microsoft Office preferred.
• Outgoing, approachable, and friendly with a professional demeanor, capable of working independently and as part of a team.
• Positive, proactive, and flexible, with the ability to adapt to a fast-paced and ever-changing environment.
• Trustworthy, skilled in handling confidential information, resolving guest complaints, and maintaining high housekeeping standards.
• Ability to lift and/or move up to 50 pounds.

Compensation Description:

$20.00 - $24.00/hr Competitive pay commensurate with education and experience.

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable furnished housing, if working a minimum of 35 hours/week or more.
Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually
• -if FT, Year-Round employment status.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.