What are the responsibilities and job description for the Operations Manager position at Dew Drop Inn?
The Dew Drop Inn (DDI) is a legendary New Orleans landmark and one of the most culturally significant music venues and hotels in the United States. Host to iconic Black musicians of the 50’s and 60’s like Ray Charles, Little Richard, Allen Toussaint, and Irma Thomas, the diverse business was a testament to the enterprising spirit of Black entrepreneurs amid Jim Crow segregation.
Today, the Dew Drop Inn lives again as a destination for tourists and locals alike, blending a historic music venue, a stylish 17-room boutique hotel, a bar/restaurant, and a vibrant pool club accessible by day pass. The reopening of the Dew Drop Inn is not only poised to revitalize this treasured locale, but also the surrounding Central City community through alignment with city and state support and partnership.
Our Mission: To deliver unrivaled entertainment and hospitality, and continue to cement the Dew Drop Inn’s historic and musical legacy in New Orleans.
Role Description
This is a full-time on-site role for an Operations Manager at the Dew Drop Inn Hotel & Lounge. The Operations Manager will be responsible for organizing and overseeing all aspects of the hotel operations, including managing staff, ensuring customer satisfaction, and maintaining finances. This role will directly report to the General Manager.
Qualifications
- Strong leadership and management skills
- Experience in hospitality management
- Excellent customer service skills
- Effective communication and interpersonal skills
- Ability to manage budgets and maintain financial records
- Experience in staff management and training
- Strong problem-solving and critical thinking skills
- Bachelor's degree in Hospitality Management, Business Administration or related field is preferred
- Knowledge of the local music and cultural scene in New Orleans is a plus
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Work Location: In person
Salary : $45,000 - $55,000
